Gary Wake Email & Phone Number

Lytham, Lancashire, United Kingdom

Stratford Upon Avon

Leyland

I was employed at Cegedim Rx who are a leading Pharmacy and Optometry application and service provider. The enterprise systems manager role was to manage the central services and introduce new services to the business. The role combined 3 main functions; Infrastructure Architecture, Technical Operations and Technical Authoring with 4 direct reports. The.

Leyland

• Problem Manager and Technical Operations Manager for Cegedim Rx. Responsible for 14 direct reports and an additional 30 indirect reports providing service delivery for Cegedim Rx customers. Responsible for the.
• Responsible for the transformation of the Problem Management function with service.
• Direct Management of technical authorities, problem analysts, tier 2 and architects.
• Development of the framework for ITIL, ISO, TOGAF & SCRUM. Documenting the processes, procedures and standards defined and architected the required solutions.
• Introduction of Pre-Active monitoring and integration with corporate solutions on Premise and within the Data Centres.
• Responsible for the transformation of service including problem management, incident management, supplier management and managed service.

Prestwich

Technical Manager UK&I for CSC. CSC bought iSOFT and as such this is continued service since April 2005I was responsible for all aspects of the Primary Care and Secondary Care (Acute) programme within CSC.I had 22 direct reports who provide implementation, design and support services to our customers and 3 data centres.My role managed three departments.

Process improvement manager for DI & SDRM. Responsible for the identification of problems within the development lifecycle of DI and SDRM and conducting Gap Analysis. The team was responsible for architecting new solutions and toolsets for DI and SDRM to ensure any problems identified could be addressed. This involved the production of an automated asset.

for the software team and Environment Management Group Leader. I was responsible for a team of 17 technical staff providing support to the development, test infrastructure for the DOI DWP project. This project is for the development of the DWP estate consisting of 130,000 workstations and 50,000+ servers. My team was responsible for ensuring delivery times.

Responsible for a team of seven, responsible for the Design, Implementation and support of the Windows NT Domain's. This consisted of multiple Domain's worldwide, Hardware technologies, voice over IP call systems and Internet technologies. The Design and Implementation of UK and US Network Infrastructure and WAN Links.The Design and Implementation of.

Part of a team providing full support for The Group Internal Audit section of Barclays Bank Plc. This included the design and integration of a Windows NT Domain and Novell 4.11 Netware across a 64kb MPRN to multiple sites through out the United Kingdom. Responsible for the development of client Images for rollout of machines to create a common operating.

Part of a team providing 2nd and 3rd line Network, Desktop and Hardware Support for Zeneca Pharmaceuticals in the United Kingdom and Europe (Over 1500 users), supporting there WAN consisting of both Windows NT 3.51 and Windows NT 4.0 Servers and also there client machines which run Windows NT 4.0 Workstation, Windows 95 and Windows 98. Responsible for the.

Part of a team providing 1st and 2nd line Network, Desktop; Over 1200 users), supporting both there WAN and LAN consisting of Windows NT 4.0 and Novell 4.11 Servers and also there client machines which run Windows 95, Windows 3.11 and Windows NT 4.0 Workstation; Novell client 32, client VLM and Netmanage.; Responsible for Hardware and Software support of.

Part of a team providing 2nd line Network, Desktop and Hardware Support for Bolton Institute (Over 600 users) supporting there LAN consisting of Windows NT 3.51 and Windows NT 4.0 Servers and also there client machines running Windows 3.11 and Windows NT Workstation 4.0.Responsible for providing Hardware support for all systems on Bolton Institute Domain..

Part of a team responsible for the roll out of computer systems for PAP Computer Maintenance Ltd.Responsible for the building and installation of computer systems and networks for a variety of PAP Computer Maintenance's customers. Which include Windows NT 3.51, Windows NT 4.o, Novell 4.0, Novell 4.11, Windows for Workgroups and PIC systems.

Higher National Certificate, Software Development

Hp Aps, Proliant Servers, Desktops And Notebooks

Microsoft Certified Systems Engineer (MCSE), Windows NT, 2000 & 2003. ITIL Foundation Certified. Certified Novell Administrator (CNA).