Gary Wan Email & Phone Number

Hong Kong

Guangzhou, Guangdong, China

I offer training, consulting, and implementation services in three key areas: IT Service Management, Security, and Cloud & IT Infrastructure, designed to meet the diverse needs of modern organizations.My profile at Upwork: https://www.upwork.com/freelancers/~01ecd990019ef022d2?mp_source=share1. IT Service Management: - Training: ITIL 4 Foundation ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: High-velocity IT ITIL 4 Strategist: Direct, Plan and Improve ITIL 4 Leader: Digital and IT Strategy ITIL 4 Specialist: Acquiring and Managing Cloud Services - Consulting: Analyze your current ITSM practices or ITIL Maturity and provide expert advice for optimization, cost reduction, and service quality enhancement. - Implementation: ITIL Maturity Model Assessment. Leverage the ITIL framework to help organizations achieve Digital Transformation2. Security: - Training: Educate your staff on best practices in Cloud Security, ISO 27001. - Consulting: Assess your current security posture and develop comprehensive security frameworks. - Implementation: Set up and configure robust security systems including SIEM, IAM, Threat management, and conduct security audits aligned with ISO 27001.3. Cloud & IT Infrastructure: - Training: Equip your team with cutting-edge skills in Oracle Cloud, Azure, VMware, Linux, Engineered Systems. - Consulting: Provide expert advice on Cloud migration, cloud deployment, cloud optimization. - Implementation: Deliver end-to-end solutions for cloud deployment, infrastructure setup, and integration of various systems.

Guangzhou, Guangdong, China

Fulfill three roles within the Senior Team Leader position: Advanced Support Engineer, Technical Account Manager, and Team Leader. Deliver full lifecycle management services to maximize Cloud & Infrastructure values, like Annual Managed Cloud & Infrastructure, Annual Business Critical Operation and Support, Design, Installation, Configuration, Optimization, Health Check, Upgrade, Training, IAM, and Security support.1. Technical Architect: Architect, implement, operate, and optimize the Cloud & Infrastructure platforms like Oracle Cloud, Azure, AWS, Vmware Cloud, Desktop Cloud, DevOps, Kubernetes, IaC, Python, Observability, Database, VMware, Virtualization, Oracle Servers, Storage, Backup, Network, and Engineered Systems solutions.2. Technical Account Manager: Acts as the trusted advisor between the customer and company, oversee the project delivery for Engineer systems and Cloud at Customer, ensure they meet business objectives within scope, budget, and schedule, leverage best practices of PMI and ITIL to enable customers success. Provide expertise services with network design, data center, security design, Cloud operation and monitoring to accelerate the value realization of the Cloud at Customer.3. Team Leader: Lead and motivate the team to co-create service value through ITIL framework, collaborate with cross-functional teams to improve customer satisfaction, and accelerate Cloud & Infrastructure business growth.

Guangzhou, Guangdong, China

Design, implement, and operate end-to-end Enterprise solutions on SUN Servers, Cluster, Storage, and Backup, Virtualization (SUN, VMware, Citrix), VDI, Security Management, Identity and Access Management, etc.

Guangzhou, Guangdong, China

Collaborate with the sales team and the partners to accurately understand customer needs and map CA technology to the customer's business objectives. Technical support overall security management solutions, including Security Information and Event Management, Identity & Access Management, Threat Management, and IT Governance like COBIT, ITIL, BS7799.As BS 7799 Lead Auditor, assess and improve security posture according to BS 7799(ISO 27001), and ensure security is aligned with business objectives and compliance requirements.