Key Achievements:• Developed a group-wide workplace, collaboration and knowledge management strategy, and led the program to implement the supporting business application helping to scale and retain corporate IP• Led the implementation of a group-wide CRM (marketing and sales) business application increasing pipeline visibility and sales execution• Collaborated across the group to establish, implement and measure core process KPIs strengthening adoption and attainment of program business case• Developed and grew the team people capability both internally and with external partners supporting enrichment and retention• Responsible for managing continuous improvement of group-wide processes and business applications within domain areas reacting to changing market conditions, business demand, and client need • Contributed to a group-wide sales strategy increasing client experience and profitable revenue growth• A key stakeholder in the ongoing monitoring and reporting on process and business application compliance with internal and external parties • Advised regions on the execution of a data management strategy driving better data quality increasing confidence and certainty in corporate data enabling quicker and richer decision making• Upheld transformational governance strategy and co-chaired business process owners board steering senior leadership decision making

Key Achievements:• Developed strategy for new market entries and supported post acquisition activities• Introduced smarter and automated reporting methods creating efficiencies and driving out cost• Developed an operating framework to enhance the regional-wide tender board process increasing group-wide collaboration, earlier engagement and accelerated sales

Key Achievements: • Program managed the execution of a retail client’s built asset strategy optimizing their real estate footprint, providing a greater employee and customer experience while driving out cost• Managed external sub-consultant relationships driving performance and on-time delivery of agreed deliverables and program milestones

Key Achievements: - Integral part of the team executing a £1bn capex transformation for a leading U.K. bank. - Service leader responsible for the delivery of a £10m capex program of works for a government ministry- Managed a range of community construction program including a 40,000 sq. ft. base build and fit-out for a local housing association- Small program manager for primary school extensions in the South West of England.