Gary Wendell Email & Phone Number

Delmar, Ny, Us

Monitor and maintain all workstations and servers and SonicWALL firewalls for the group. Serving as domain(Windows Server 2016) and email and datto backup systems administrator. Very experienced working with Cisco Meraki wireless appliances. Responsible for ensuring all stores meet full PCI compliance. Maintain connectivity for all systems. Introduce new technologies and solutions to secure all data and enhance the end user experience.

Started eBay business. Maintained database of all sales. Researched best items to sell and best day of week to end auctions. Provided photos and descriptions to show each item in the best possible light to increase sales. Maintained a high level of communication between myself and potential buyers. Quickly answering questions and keeping high bidders informed about the status of their shipment. Resolved any problems quickly to the complete satisfaction of the buyer. Packed items securely and shipped them quickly. Provided complete follow through from start to finish ensuring the best customer experience possible. • Maintained high standards to become an eBay PowerSeller.• Consistently score 5 out of 5 in seller performance standards as rated by the buyer.• Maintained 100% positive feedback rating.• Listed as an eBay Top Rated Seller

Beverly, Ma, Us

Supervised a seven-member team, including network technicians,and helpdesk staff. Our team covered five thousand end-users in sites from Catskill to Glens Falls while maintaining a ninety seven percent excellent service rating. Instituted customer service training with staff to maintain high service ratings. Performed troubleshooting clinics with staff to help hone their skills and decrease time to problem resolution. Determined fiscal requirements and prepared budgetary recommendations for replacement PCs, staff promotions, and recruitment of new staff members. * Domain administrator for a Microsoft Windows Domain of five thousand users* Served as Novell Netware administrator* Served as Novell GroupWise e-mail administrator for domain consisting of 27 post offices.* System administrator for Cisco IronPort and Websense web filtering systems. Created policies for best use with each departments internet needs (in conjunction with the core internet usage policy)* System administrator for the IronPort spam/e-mail filter. Created and monitored filters to block medical record numbers, credit card numbers, from going outside of the system.* Blackberry server administrator. Maintained our Blackberry server as well as deploying Blackberry's to our end-users.* Deployed and maintained Novell, Windows NT, 2003, and 2008 servers(approximately seventy servers in total).* Co-managed a farm of seven Citrix servers* Installed and configured a proximity login system for PC's.* Also performed desktop support for our various sites ranging from Glens Falls to Catskill including our five residential communities.* Independently performed technical support for our VP level staff.

Beverly, Ma, Us

Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions (one of two technicians covering twenty seven hundred users). Performed Y2K system upgrades, and hardware and software upgrades as field technician. Installed Windows NT workstation operating system and configured for TCP/IP network, including DHCP, WINS and DNS settings. * Novell Netware administrator. Added users, created print queues, created login scripts* Lotus cc:Mail system administrator.* Set up and configured initial deployment of personal computers to Samaritan Hospital due to transition from mainframe and dumb terminals.* Microsoft Windows domain administrator. Created users and group policies.* Novell Netware administrator. Added users, created print queues, created login scripts* Lotus cc:Mail system administrator.* Set up and configured initial deployment of personal computers to Samaritan Hospital due to transition from mainframe and dumb terminals.* Worked with FACETS software.

Macon, Mo, Us

Responsible for patient related equipment such as patient monitoring systems, infusion pumps, hypothermia units. Performed scheduled maintainance to stop possible failures before they would occur.* Maintained all PC compatibles and install all Novell networks in hospital. At the time, the IS department only dealt with mainframe systems.* Maintained various equipment and apparatus, such as patient monitors, electrocardiographs,defibrillators, electrosurgical units, anesthesia apparatus, and sterilizers.* Inspected and tested malfunctioning medical and related equipment, using test and analysis instruments and following manufacturers'' specifications.