Gary Whiddon Email & Phone Number

Palm Harbor, FL, US

Tampa/St. Petersburg, Florida Area

Currently responsible for Elreha Controls software Projects and Engineers both in the US and Jordan.

Tampa/St. Petersburg, Florida Area

Co-Owner of The Lawn Proz of Florida specializing in Commercial and Residential Property Maintenance and Lanscaping.

• Lead and oversee project management functions for development and refinement of multi-parameter vital signs monitors (non-invasive blood pressure, ECG, pulse oximetry and temperature). Manage and drive new product.
• Drove a 45% reduction in the number of open engineering change requests through acting as Change Control Board Champion and leading weekly global cross functional status meetings for installed base projects.
• Commended twice and received a “Customer Hit Award” for putting the customer first in project development.
• Increased and improved customer focus in product design by serving as an engaged, active participant on global teams from Design Engineering, Marketing, Quality, Manufacturing, Customer Service, Technical Support.
• Improved customer satisfaction through championing multiple cross-functional teams focused on increasing customer satisfaction metrics.
• Reduced active projects by 20% despite a 43% increase in projects tracked and decreased reduced aged System Problem Reports (SPR) by 87% through active participation on cross-functional team responsible for SPR.

• Managed multi-parameter vital signs monitor product lines from conceptual stages through product life cycles to optimize profits and meet marketing, financial, and corporate growth objectives in both U.S. and.
• Significantly grew company’s revenue stream through launching two domestic medical product lines into global marketplace.
• Developed company’s presence and profitability in Asian market by leading the transfer of the PRO 1000 product line to China.

• Managed, performed and coordinated system level installations for OBSERVER Central Station as well as delivered customer user training nationwide. Contributed to strategic product development and marketing plans of.
• Engaged, active participant in OBSERVER system technical training for approximately 50 Johnson & Johnson sales representative and affiliates.

• Supervised all Customer Service personnel as well as scheduled and coordinated equipment installations, repairs, final system checkouts and system inservicing for various cardiac monitoring equipment. Managed parts.
• Met and exceeded company’s requirements for FDA compliance through managing and maintaining thorough and accurate complaint records.
• Managed parts inventory and service contracts
• Planned department budget while working within time and financial constraints.

Performed repairs in IBM and compatible personal computers, dot matrix printers and laser printers. Managed selling of service agreements and maintaining existing medical equipment including radio frequency equipment and antenna systems. Led seminars in UNIX and DOS based SBT Accounting and Medsoft Medical Practice Manager

Supervised all Customer Service personnel, which included 1 technical coordinator, 5 field service engineers and 2 administrators. Scheduled and coordinated equipment installations, repairs, final system checkouts and system training for various cardiac monitoring equipment. Presented technical training seminars ensuring product knowledge was attained by.

Associate Of Science, Biomedical Electronic Technology

Activities and Societies: Graduated with honors

Associate Of Science, Mathematics And Science