You will find from a review of my credentials I have extensive experience in trouble shooting network and customer problems while working directly with clients to ensure that their needs are met. This experience has showcased my ability to fix complex problems, coordinate and schedule testing with vendors and develop relations with people that gets results and enhances profitability. I'm a telecom veteran with 27 years experience with a wide range of highly portable technical skills, extensive technical NOC experience and ready for the next challenge. A former military veteran with a top-secret security clearance; an installation and troubleshooting professional familiar with most telecom business models—RBOC, CLEC, IXC—and major industry platforms and systems, equally capable in back office and customer-facing environments.Specific strengths I bring to your organization include:* A former military veteran with a top-secret security clearance; an installation and troubleshooting professional familiar with most telecom business models—RBOC, CLEC, IXC—and major industry platforms and systems, equally capable in back office and customer-facing environments.* Hard working, efficient and reliable professional who sets high standards of performance for both self and others.* Excellent organizational and trouble shooting abilities, honed through over twenty-five years experience in the telecommunications industry.* Exceptional analytic and problem-solving skills that quickly resolve issues and brings client satisfaction.* Superb communication and customer service abilities in meeting the needs of all customers.* The ability to adapt to the constant changes within the Telecom industry.