Generating internal and external stakeholder awareness and engagement in the creation of innovative, agile and cost effective resourcing models to provide our global biopharma customers with truly global solutions. Combining the strengths of our customers' resources with the global presence and deep experience of IQVIA's clinical FSP assets to streamline, accelerate and optimise clinical research outcomes and get life changing healthcare innovations to our patients faster.

IQVIA Strategic Site Solutions put strategic thinking at the heart of clinical trial design and delivery, creating flexible solutions powered by relationships, insights, data, and technologyThe Strategic Site Solutions team is focused on the creation of strategies for targeted identification and recruitment of patients into the right clinical trials and optimizing the various processes that support this. We are focused on the development of new ways of designing and delivery Virtual Clinical trials to provide technology-driven, patient centricity. 21st century solutions, delivering 21st century clinical research This ensures structured and effective clinical trial activities, helping us reach patient populations and bring them closer to new medicines and new therapeutic pathways. Fostering meaningful partnerships with industry innovators, leading clinical research sites and patient networks to develop a combined and genuine value to allow IQVIA to meet the dynamic needs of 21st century clinical research, across the therapeutic spectrum.

Lead, drive and follow through on the execution and delivery of individual third party provider strategies within Clinical Strategic Alliances. Assess and measure the value of these relationships and ensure consistent delivery from the providers, together with oversight of the risk management of the providers. Implement opportunities for financial growth within the alliance relationships and respond to business stakeholder requests for new third party requirement needsKey responsibilties include:· Develop and manage third party provider governance structures· Promote and advocate the benefits and value of the provider to internal stakeholders and customers to enable and support use and adoption of associated strategies.· Develop, implement and track the communications matrix for Quintiles and the providers· Oversee the construction of Master Service Agreement terms and performance management metrics· Lead and manage governance reviews, including the review of strategy execution, performance management, financial status and operational escalations and manage and follow through actions, including those related to continuous improvement measures· Oversee and track inter-company finances, ensure invoicing procedures are in place and meet the inter-company contractual terms· Participate in an annual value assessment of each provider within the portfolio segment. Actively review the providers’ impact on Quintiles’ strategy execution, financial growth and level of innovation· Lead and develop and annual budget requirements and actively participate in budget allocation/prioritization activities, including contributing to cost management efforts.· May act as an escalation point for operations or functional leads where action from the provider is required

•Manage operational delivery on a $50M annual business portfolio across multiple, diverse business units•Maintain process effectiveness, strong governance, operational delivery and consistent best practice•Strong communication and collaboration with diverse global functional units and senior management•Management of global communication with key internal and external stakeholders•Impact Analysis and Change Management strategies to meet changing needs of clients•Linkage of cross partnership subject matter experts to develop innovative, needs-based solutions. •Effective knowledge management on contact networks, key client expectations and requirements•Internal and external issue management to resolution•Ensure streamlined processes and process review to maximise revenue across functions•Training and knowledge management to ensure global awareness and engagement•Liaise with all areas of the organisation to ensure cross function consistency and delivery•Global implementation of best practices to drive performance improvement projects

•Coordination of cross company interaction with Company’s largest client to ensure Client expectations are in alignment with internal resource and strategy•Maintain pipeline visibility and margin protection to maintain revenue, profit and resource availability•Leverage strategic engagement from all Operational and Support areas within organisation.•Perform client needs analysis to match service offering to maximise value proposition •Management of corporate and operational relationships to build robust connections

•Responsible for key account management and business development activities •Undertake laboratory sessions with clients on method development & troubleshooting •Utilised by clients as a Scientific resource and HPLC-MS Subject Matter Expert•Lead high level negotiations with clients on support packages and Service Level Agreements•Develop and disseminate training and Scientific Development courses •Created, initiated and implemented the internal Group Liaison Program to foster cross-functional collaboration across the business