Gary Yee Email & Phone Number

San Francisco Bay Area

Helpdesk support for usersActive Directory Administrator -- User accounts -- Group Policy Objects - maintenance and prototyping -- Printer management -- Unix integration -- PowerShell scriptingSpiceworks - installation, maintenance and customizationAPC Symetra 3 phase UPS administrationServer Room HVAC adminLinux CentOS7 -- Cobbler DHCP -- named DNS -- FTP -- file permissions -- active directory integrationGoogle enterprise apps admin -- Users -- User groups -- Apps -- Python API automation scriptingHardware inventory purchasing and managementShoretel Administration and technical supportPCI Compliance coordinator

San Francisco, Ca

• Analyzed use cases, requirements and design documentation to get up to speed on system’s functionality and nuances, to create test plan and cases for the computational engine (Premium Engine) as a part of the Single Quoting Engine project. • Created custom XMLs from WSDLs and XSDs for web service requests and several frameworks for data driven testing.• Set up web service connectivity and built Green Hat tests and suites for functional and regression testing • Automated daily tasks for daily environmental smoke testing in a TIBCO development environment.• Prototyped and maintained data driven test cases in Green Hat for data seeding on behalf of the business analysts during user acceptance testing (UAT) due to databases using CLOBs to store XML data structures.• Maintained constant communication with business analysts and developers to assure relevant quality test case scenarios, as well as for requested pin point ad-hoc testing.

Fremont, Ca

• Conducted manual testing on various aspects of an expansive application modernized from an unsupported language to a translated .NET environment.• Documented and tracked defects from discovery through defect verification and closing via bug tracker and personally created and maintained spreadsheet with metric analysis.• Generated SQL data queries across multiple interlinked tables and performed some updates to alter data as necessary support for specific test cases and business scenarios.• Corresponded with clients regarding clarifications to bug reproducibility during client UAT period while supporting internal defect logging.• Developed and maintained automation framework as well as testing scripts interpreted from client provided, written and Adobe Captivate video capture, business functionality.• Presented technical informational demos for Quick Test Pro (QTP) integration framework to clients and marketing associates, while providing technical knowledge support during presentation Q&A sessions i.e. sales engineering.• Performed final sterilization of sensitive materials, both hard and soft copies, during project closure by the Department of Defense.

San Francisco, Ca

• Performed quality assurance and integration testing for third party plug-ins for Microsoft applications to assure proper functionality with latest Windows security updates and differing PC conditions. • Created test plan, and test scenarios and performed end to end testing of custom proprietary multi-function scanner/copier tablet network software from initial commands to final printed results. • Assisted in documentation of undocumented but previously existing QA processes.n.• Performed QA for Microsoft windows patch pre-release, for various enterprise computer configurations.

San Francisco, Ca

• Performed quality assurance testing on Wells Fargo middleware systems by generating XML Soap requests using Soap Scope and verifying outputs via XML Spy along with direct expected comparison changes via Integra.• Created, continuously executed and maintained test suites, for various functional modules, through Integra.• Collaborated with development and business groups to validate bugs, and to make any necessary changes to business specifications.

Pleasanton, Ca

• Traveled to client locations primarily located on the east coast, to interact with clients on site and to create “As-built” drawing plans of the facility with specific details of equipment rooms.• Performed quality assurance on other team members’ “As-Built” plans to confirm adherence to standards that were established by the lead team, which I was a part of.• Trained off site correspondent in handling of computer equipment and measurement methods and techniques used to create accurate “As-Built” plans.

San Francisco, Ca

• Drafted a variety of projects including architectural plans, acoustical details, electronic functional diagrams, ceiling and machine mount constructions, reference libraries and symbol libraries using AutoCAD.• Maintained functional libraries of external references (X-refs) to assure that details were up to code and properly formatted.• Created digital booklet of standards from decaying hard copy.