Conduct in-depth communication with customers, understand the project background, deeply understand customer needs and disassemble the needs into sub-modules; provide customers with CRM upgrade service consultation, digital operation consultation, digital transformation consultation and other service bidding proposals.Industry research (focus on the relevant policies of the client company's industry, insight into industry development trends, combing the company’s product system and digital operation strategy), market analysis and user research (through qualitative and quantitative research, NPS, workshops, etc., complete the industry Market analysis, product analysis, user research, etc.), corporate research (mainly responsible for the research work of the customer company’s sales channels, distributors, online contacts, business processes, and corporate architecture).For digital operation projects (combined with Party A’s strategic needs to complete service scenarios, product matrix and business scenarios, build a methodology that matches the customer’s business, and formulate corresponding implementation plans and project guarantees), for digital transformation projects (mainly based on completed The research work of the company has completed the construction of corresponding digital tools around the consumer path and life cycle and user contacts).