Gary Chase Email & Phone Number

Working directly for CEO on a wide variety of critical business operations and technology initiatives. Works closely with the department heads across the diverse business streams at B. Riley Financial and is instrumental in expense control, vendor management, operational efficiencies and integrations. Amongst his many responsibilities, he manages the company's portfolio of real estate leases.

Wallingford, Ct

Accountable for all project management and testing activities with direct reporting line to President. Responsible for coordination with offshore development and testing teams to drive project delivery to benefit Edible Arrangements corporate headquarters and the over 1200 Edible Arrangements’ franchisees.• Formalized the PMO processes for project requirements, estimation, prioritization, scheduling, development, testing, release and billing, which brought needed process and discipline to the organization.• Defined and executed process improvements within the software development life cycle, which helped improve quality of releases.• Acquired technology expertise specific to the retail and franchising industry, including POS (Point of Sale), eCommerce, and inventory management systems. • Project managing significant application upgrades including the development of a Consumer Mobile App, major redesign of Edible’s mobile web and desktop eCommerce systems, and the redesign of Edible’s Franchise Point of Sale system.

Greater New York City Area

Led both the PMO and EQA teams with direct reporting line to CTO. The PMO team consisted of up to 15 project managers (located in NY and Dallas), while EQA consisted of up to 50 on and offshore test managers and engineers (located in Dallas and India). Accountable for full range of project management activities across enterprise, and for quality assurance & testing activities.• Developed strong relationships with C-level executives, senior business and technology leaders, and project teams throughout company, which helped build reputation as well-respected, trusted leader.• Delivered over 40 software releases on multiple platforms (Android, WinPhone, iPhone and Blackberry) that took Softcard from pre-pilot, to 2 city pilot, to national launch of Mobile Wallet.• Defined and executed enterprise PMO processes, such as, project intake and initiation, program and project scheduling, milestone reporting, identifying and tracking cross program interdependencies, status reporting, critical path management, change control process, and issue and risk tracking and management.• Led team responsible for handset and web-based testing (both automated and manual), application and system integration testing, load and performance testing, defect management, partner test support and regression testing. Built great track record of delivering high-quality releases.• Handled overall enterprise-wide project management responsibility for various mission-critical company initiatives. Successfully managed time-sensitive projects, which affected nearly every department within Softcard, and required changes to be completed by external partners.• Represented technology team on Weekly Operating Committee meeting which included senior executives from wireless companies and Softcard.

Stamford, Ct

Stamford, Ct

Full ownership of the global Confirmation Matching and Foreign Exchange / Money Market Settlement systems, which interfaced with 400+ systems front to back. Responsible for globally dispersed development team of 45 people, consisting of project managers, software developers and business analysts, located in Stamford CT, Singapore, Zurich, London and Kiev.• Implemented 6+ major releases, consisting of up to 60 projects, each year, assisting operations improve efficiency, facilitate off-shoring of work, support client needs, improve payment processing, expand user base, reduce costs and improve ability to process significant increase in trade volume

Stamford, Ct

Leadership responsibility for the application development team of up to 40 staff worldwide in support of global Foreign Exchange (FX) and Money Market Settlement systems. In addition, responsibility for core infrastructure team.• Built team in Singapore, increasing development capacity in low-cost location, plus setup team in Zurich.• Delivered 6-8 major releases each year. Projects included enhancement of applications capacity, migration to more user friendly JAVA / WebSphere based graphical user interface, setup of new legal entities and processing specific for various Emerging Markets and replicate application in Swiss Secure Zone.• Project management responsibility for all datacenter / infrastructure upgrades.

Stamford, Ct

Managed a team of 3 project managers and 14 developers, which enhanced and provided production support of the global Foreign Exchange (FX) and Money Market Settlement systems. In addition, took on the role of Global Head of User Support.• Implemented quarterly releases on-time and within budget.• Developed Global Service Delivery concept, which included creation of problem management and escalation guidelines for all global FX post trade applications.• Oversaw core infrastructure team, consisting of 8 technical staff (Database Administrators, CICS/MQ support, network and operating system experts).• Coordinated infrastructure upgrades and chaired weekly datacenter coordination meetings.

Stamford, Ct

Led 2 teams consisting of 17 on and offshore developers within Private Label Credit Card Processing System, including both maintenance and enhancements to batch and on-line Authorizations and Collections sub-systems.

New York City

Analyzed, designed, programmed and implemented various projects within financial systems group, including leading team in rewrite of Rule15C3-3 system, creation of new Journal Entry System, maintenance and upgrade of Millennium General Ledger system and Y2K analysis.

New York City

New York City

Accountable for team of 3 project leaders and 6 developers in continuing maintenance, upgrading and operational support of company’s major Trade Processing System, including real-time links to clearing banks.

New York City

Supervised staff of 2 project leaders and 4 developers in successful conversion of Clearance System from 3-tier to 2-tier platform, eliminating Stratus mini-computer, and adding multiple companies.

New York City

Designed, programmed and installed real-time capability to process government and corporate securities under First Boston’s New Trades Processing Architecture.

Stamford, Ct And New York City

Supervised, designed and programmed several major systems for Andersen Consulting's proprietary packages as well as for key clients of firm, such as Salomon Brothers Trader Workstation, First Boston’s back-office and reconciliation systems, RTC / City Federal Savings Bank resolution processing and internal Manufacturing / Procurement system upgrades.