-Utilized ticketing software (such as Paciolan) to manage customer accounts, process transactions, and generate sales reports for analysis and strategy development-Managed ticket sales operations, including orders, tracking inventory, and overseeing the distribution of tickets for athletic events.-Enhanced ticketing procedures, improving the entry process and overall fan experience at events.

-lead fan-centric events and activities, enhancing attendance and creating a vibrant atmosphere, leading to increased fan engagement and enthusiasm-Played a key role in developing and executing effective marketing strategies to boost awareness of UGA athletics within the student body and local community, resulting in heightened support for the teams-Leveraged multi-channel engagement, including social media platforms, to cultivate a strong sense of community among fans and foster team spirit, contributing to a more dynamic and connected fan base