Gary Daniels Email and Phone Number
Disney Senior Executive and global leader with record of success envisioning, creating, and delivering game-changing digital products & seamless, integrated experiences that delight consumers around the world while accelerating revenue and profit growth to record levels.Unique ability to turn vision into reality through leading strategic, large-scale, transformation including hundred-million-dollar programs for millions of Guests producing billions in revenue.20 years success in Travel, Hospitality, Entertainment, Theme Park, and Cruise Lines focused on creation and implementation of strategic vision, logistical implementations, and operations. Commercial/P&L experience running revenue generating business.Big picture, forward thinker who moves easily from strategy to execution and stretches the boundaries of creativity and innovation. Leverages digital technology and innovation to create next generation products and experiences. Anticipates evolving consumer needs, brings focus to unrealized opportunities, and mobilizes talented teams to deliver results. Trusted change leader who leads with integrity. Gains support for transformation through collaborative style in matrix environments.Refined and highly effective communicator to audiences of all sizes and types, including Boards, C-suite, analysts, media and team members, peers, and Guests.Career Highlights:➤Created and/or grew some of the most iconic products and experiences for millions of guests including Genie/Genie+, MagicBand+, Fastpass+, PhotoPass, Virtual Queue, Park Pass, Mobile Order, Online Check-in, and My Magic+ trip planning/guest-experience program. Disney’s Experiences business has become a key differentiator and growth engine.➤Member of Walt Disney World Steering CommitteeInternal Board of top executives that manages operations, strategy, and external focus of WDW spanning 40+ square miles, 4 theme parks, 2 water parks, 30K hotel rooms, 70K employees, hundreds of retail, dining and entertainment locations, 50M+ guests annually.➤Spokesperson and subject matter expert for international and domestic television, print, digital media including interviews with Fortune, CNN, Fast Company, USA Today, and Wired magazine
Disney Parks, Experiences And Products
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Senior Vice President, Products And ExperiencesDisney Parks, Experiences And ProductsOrlando, Fl, Us
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Senior Vice President, Products And ExperiencesDisney Parks, Experiences And Products Aug 2022 - PresentCreate, implement, and lead the total experience strategy across Parks, Resorts & Cruise line globally, Ecommerce, and for Walt Disney World end-to-end.With team of 1,000+, conceive, create, execute profitable digital/physical products and individualized experiences that transform and optimize the Disney Theme Park Experience including Disney Genie, Genie+, and PhotoPass generating hundreds of millions in incremental revenue.Concurrent P&L leadership of revenue generating PhotoPass Business which has doubled since inception including during COVID closures.Experiences 2023 revenues and operating income increased double digit. Domestic digital revenue has had a double digit 5 year CAGR (including pandemic). Walt Disney World Website Guest Satisfaction Measurement scores up 10ppt while achieving record revenue. -
Vice President, Digital ExperienceDisney Parks, Experiences And Products May 2015 - Oct 2022With team of 700 combined Technology, Digital, and Experience staff, drove end-to-end digital plus physical Guest experience strategy, transformation, and execution to maximize value across the globe.Accountable for Theme Parks & Resorts, PhotoPass business; Digital Site Leader for Walt Disney World delivering billions in annual revenue on consumer-facing and trade ecommerce via Disneyworld.com and other digital channels.Commercialized existing FastPass+ asset globally delivering hundreds of millions in annual revenue. Scaled and grew PhotoPass business to a profitable growing business. Leveraged and evolved Virtual Queue, Park Pass, Mobile Order, Online Check-In to enable successful operations during the pandemic. WDW attendance surpassed prior record by 6% with record attendance in all quarters.
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Director, Operations Systems IntegrationDisney Parks, Experiences And Products Aug 2014 - May 2015After success of My Magic+ rollout, led team that developed strategic roadmaps and continued innovation for Guest & Cast Member technical and digital experiences for Disney Parks & Resorts. Key integrator between global sites, lines of business, technology, digital organizations.
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Director, Product ManagementWalt Disney Parks And Resorts Online Aug 2011 - Jul 2014Lake Buena Vista, Florida, UsAccelerated digital momentum of digital experiences for Disney Parks and Resorts with multiyear investment. Key leader of My Magic+ trip planning/guest-experience enhancing program from initial strategy through delivery and implementation of My Disney Experience website and mobile apps with millions of downloads and 4.5 star ratings from millions of reviews on iTunes & Google Play -
Manager, Experience DevelopmentWalt Disney Parks And Resorts Online May 2009 - Jul 2011Lake Buena Vista, Florida, UsLed overall direction for Disney’s “NextGen” project to define the right solutions for the right guest experiences and leverage technology post 2008 financial crisis. Startup within the bigger company using existing resources to scope objectives, milestones, goals.Set foundation for what began as an 8-week exploration and ended up as multi-year My Magic+ project linking together all NextGen projects that leveraged technology to transform the business and provide seamless customer experiences.
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It ManagerWalt Disney Company Nov 2000 - Apr 2009Burbank, Ca, UsFully devoted to multiyear “OneSource” overall business transformation leading cross-organizational internal/external project teams. Integrated 20+ business units into technologies that leveraged consistent information across the business providing greater reach to consumers, Guests, and employees. Ultimately led entire initiative. -
Operations ManagerWalt Disney World Jan 1998 - Nov 2000Lake Buena Vista, Florida, UsRevamped safety practices for Magic Kingdom with teams of 200+ cast members solving Guest service and day-to-day operations problems.
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Operations ManagerOcean Breeze Waterpark May 1995 - Dec 1997Virginia Beach, Virginia, UsCritical role early in career and launch pad for subsequent role at Disney. Ran all operations for entire amusement park responsible for the lives of thousands of people. Strong grounding in efficiency, effectiveness, leading edge safety practices, risk management, training, scheduling, and park operations.Achieved “Platinum Park” award from Ellis & Associates International Aquatics Safety and Risk Management Consultants for perfect safety and operational audit results for all announced and unannounced evaluations. Award given to only 1% of facilities evaluated
Gary Daniels Education Details
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University Of Mary WashingtonPsychology
Frequently Asked Questions about Gary Daniels
What company does Gary Daniels work for?
Gary Daniels works for Disney Parks, Experiences And Products
What is Gary Daniels's role at the current company?
Gary Daniels's current role is Senior Vice President, Products and Experiences.
What schools did Gary Daniels attend?
Gary Daniels attended University Of Mary Washington.
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