Program Manager overseeing all aspects of the software development lifecycle. Managed and executed budgets, vendor engagements, external partnerships and managed a team of project managers and business analysts.Product Owner for a multi-year project initiative involving 7 companies delivering a product to consumers. Led and managed all efforts to include initial product concepts, business and technical requirements, oversaw development efforts and partners for a successful execution of the new product. Forecasted initial projections and managed operational budget.Transformed the organization from an adhoc software delivery organization, to a structured organization using rigid process management and software delivery to finally Scrum. Led as Scrum Master for 3 development teams.Search Engine Optimization (SEO) Manager. Responsible for the end-to-end process of implementing and managing SEO practices to include: technical audits (resolving primary domain, 301 redirection, canonical links, chained redirects, etc) , keyword research for pages and page elements, microdata implementation, sitemaps for pages, video & images, etc. Responsible for Google Analytics – ecommerce and event tagging, establishing goals, custom variables and needed reporting. Managed Google Webmaster Tools and Bing Webmaster Tools.

Received successive promotions of increasing authority, moving from providing front-line computer support to managing multiple accounting systems to overseeing all aspects of technology for 4 lines of business in 5 divisions. Ultimately held the position of Senior Vice President of Global Workforce Servicing Manager. Established strategies and technical direction for multiple proprietary and off-the-shelf applications and more than 25 systems. Developed systems, processes and procedures to improve operations and ensure maximum uptime. Regularly reviewed emerging technologies for potential implementation. Led high-profile global initiatives to outsource technology development and support for 5 divisions as well as business process outsourcing efforts, reducing cost, ensuring adequate staffing and providing 24x7 capability. Supervised as many as 160 personnel working on up to 27 simultaneous mission-critical projects.

CH-53E helicopter crew chief in HMT-302 (Phoenix) and HMH-465 (Warhorse).