Provide IT project management contract services for one of the Big 4 accounting and professional services firmsManage several projects within the global project portfolio, ensuring all commitments are delivered on schedule, within budget, and with high quality resultsResponsibilities include project scope definition, requirements gathering and documentation, time estimating, project schedule development, establishing key milestones and tracking, project budget management, PMO project setup and status reporting, issue and risk management, and project communications across multiple organizational levels.Manage third party providers, driving accountability on contracted deliverablesCollaborate with global change management, global PMO, and regional IT teams, enabling successful technology adoption and transformation goals Identify and drive service improvements in PMO project delivery processes and standards documents

Managed a wide range of IT Technology Unified Communications transformation projectsActed as change catalyst by collaborating with customers in achieving their UC platform transformation goalsAssisted customers in transitioning new IT services to operational readinessManaged a team of subject matter experts and technical staff in driving the project deliverables and ensuring high customer satisfactionManaged scope, cost, schedule, and quality of all committed deliverables as defined within the agreed statement of work

Managed IT platform and transformational projects as assigned within the enterprise PMO portfolio. Deliverables consisted of key initiatives to support franchise profitability & growth, consumer experience, and backend IT ecosystem enhancementsLed continuous improvement activities - consolidated application development product teams to one Azure DevOps instance, Agile standards, and collaboration platform solutionManaged the resource management function within the PMO – was accountable for project resource demand, allocations, and tracking. Presented senior management with dashboard reporting and recommendations on staffing for future demand

Managed business transformational programs across banking divisions, from inception through completion. Assigned projects spanned regulatory mandated deliverables, new applications to support business strategy, proof of concept activities, and backend system enhancementsPerformed UAT activities to ensure end to end business process impact worked as defined in the requirements documentationDeveloped and maintained strong stakeholder communications to project sponsors and bank divisional leaders

Managed global programs and Service Line project portfolio, driving delivery on agreed business case financials and employee benefitsManaged the Video, Voice, and Workplace services portfolio within the global PMO function - maintained project roadmaps and portfolios in line with company business strategiesLed the UC Global Deployment - transitioned 100K employees to new collaboration suite across 65 countries. Led several data center infrastructure consolidation projects to support various Unilever acquisitionsSupervised a team of project manager professionals - provided guidance on project initiation activities and work plan structure