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@massmutual.com
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6 phones found area 860 and 413
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Gary Crenshaw is listed as Incident Management Specialist at MassMutual Financial Group, a with 7732 employees, based in South Windsor, Connecticut, United States. AeroLeads shows a work email signal at massmutual.com, phone signal with area code 860, 413, and a matched LinkedIn profile for Gary Crenshaw.
Gary Crenshaw previously worked as Lead Computer Operator at Massmutual Financial Group and Senior Computer Operator at Massmutual Financial Group. Gary Crenshaw holds Business Administration And Management, General from Western New England University.
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Gary A. CrenshawIT professional with over 34 years of experience. Currentlyresponsible for the day-to-day operation of the MassMutual Datacenter, ensuring that Senior management is informed of Major Incidents that could impact the company. Work closely with staff to ensure complete customer satisfaction while guaranteeing the highest quality standards of service. This includes the allocation of and supervision of staff to enable the smooth operation of the facility. Facilitating conference calls with technical support teams and senior management to discuss proactive strategies for Incident Management.
Listed skills include Disaster Recovery, Mainframe, Sharepoint, Itil, and 46 others.
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Springfield, Massachusetts Area
• Incident Management Coordinator • Emergency Response/Disaster Recovery agent• Conference call facilitator • Enterprise logistics manager• Datacenter Subject Matter Expert• Senior Management liaison
Springfield, Massachusetts Area
Supervised a small crew of talented Day Shift operators as their Team Lead. Controlled systems in a client/server environment determining equipment settings to ensure uninterrupted service. Monitored various system tools across multiple platforms such as (Mainframe, Open Systems, Network monitoring, Security Operations) searching for abnormalities. Committed to taking the precise corrective measures to resolve incidents fast. Was responsible for reporting failures, potential risks to the company, hosting conference calls and, creating timelines and reports while ensuring the correct support groups are contacted to investigate. Executed Level 1 and Level 2 tasks as outlined in our standardized documentation to prevent outages and preserve our service level agreements to our customers. Extremely focused on superior customer service and professional communication with support staff and vendors. Technical communication experience includes conveying high level Incident Communications across various audiences as an Incident Manager for the enterprise. Participated in numerous disaster recovery exercises.
Springfield, Massachusetts Area
• Assisted the Lead Operator in delegating duties • Customer service oriented • Monitored and analyzed consoles for system software and hardware malfunctions • Debug halted schedules, programs and batch • Determined appropriate operating procedures.• Update and create new standardized operating procedures for the department
Enfield, Connecticut
• Supervised Operators as Unit Leader
Enfield, Connecticut
• Consulted with management, vendors, systems administrators and programmers • Trained and assisted less experienced computer operators• Effective communication both verbally and in writing.• Performed regular backups of all data systems for disaster recovery purposes
Enfield, Connecticut
• Mainframe Jes2 Operator • Knowledge of disaster recovery and business continuity procedures • Assist System administrators and programmers in testing and debugging their work.
Enfield, Connecticut
• Operated computer peripheral equipment, Xerox printer, and bursters • Sorted and delivered output and special mailings for the enterprise
Other employees you can reach at massmutual.com. View company contacts for 7732 employees →
Brooke Richter
Colleague at Massmutual Financial GroupNewington, Connecticut, United States
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Terry Steere
Colleague at Massmutual Financial GroupPhoenix, Arizona, United States
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Prapul Kumar
Colleague at Massmutual Financial GroupSpringfield, Massachusetts Metropolitan Area, United States
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Karey Mulvenna
Colleague at Massmutual Financial GroupWestfield, Massachusetts, United States
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Lesley Williams
Colleague at Massmutual Financial GroupBloomfield, Connecticut, United States
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Heidi Xenophontos
Colleague at Massmutual Financial GroupAndover, Connecticut, United States
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Cheryl Lamothe
Colleague at Massmutual Financial GroupSpringfield, Massachusetts Metropolitan Area, United States
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Alison Wynn
Colleague at Massmutual Financial GroupSpringfield, Massachusetts, United States
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Lillian Galindez
Colleague at Massmutual Financial GroupPuerto Rico
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Wendy Smith
Colleague at Massmutual Financial GroupUnited States
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Activities and Societies: Lacrosse Goalie Varsity Track & Field Football Basketball
Quick answers generated from the profile data available on this page.
Gary Crenshaw works for MassMutual Financial Group.
Gary Crenshaw is listed as Incident Management Specialist at MassMutual Financial Group.
AeroLeads has found 1 work email signal at @massmutual.com for Gary Crenshaw at MassMutual Financial Group.
AeroLeads has found 6 phone signal(s) with area code 860, 413 for Gary Crenshaw at MassMutual Financial Group.
Gary Crenshaw is based in South Windsor, Connecticut, United States while working with MassMutual Financial Group.
Gary Crenshaw has worked for Massmutual Financial Group and Phoenix Life Insurance Company.
Gary Crenshaw's colleagues at MassMutual Financial Group include Brooke Richter, Terry Steere, Prapul Kumar, Karey Mulvenna, and Lesley Williams.
You can use AeroLeads to view verified contact signals for Gary Crenshaw at MassMutual Financial Group, including work email, phone, and LinkedIn data when available.
Gary Crenshaw holds Business Administration And Management, General from Western New England University.
Gary Crenshaw is listed with skills including Disaster Recovery, Mainframe, Sharepoint, Itil, Windows, Unix, Change Management And Release Mgmt, and Incident Communication Management.
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