Coordinated meetings for discussions with relevant stakeholders for the reporting of related requirements and the tracking or follow-up on action items with respective owners.Drafted reporting requirements (e.g. data structures, data schemas, reporting mock-ups) and worked closely with data science and data engineering teams to ensure all requirements are captured.Created report visualisations in Tableau based on agreed requirements.Participated in the rollout and testing of reports and dashboards.

Involved in monitoring credit portfolios and optimising profit-based risk management decisions at all stages of the customer credit lifecycle.Assisted in analysing and improving controls across all points of business that create fraud vulnerabilities, including product and service design, account acquisition, card issuance, servicing and financial transactions.Partnered closely with the Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions to help the leadership team evaluate and drive business performance.Collaborated extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis.Provided analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects undertaken.

Conducted inspections for a wide range of residential, commercial and industrial properties.Drafting of valuation reports upon completion of inspections for banks.Established good relationship with clients through physical meet-ups during inspections and via emails.

Led the temperature screening procedures for visitors and patients.Explained and guided visitors and patients to fill up declaration forms and safe entry requirements.Registered and recorded daily feedback.