Collaborative Leader Focused on Maintaining Harmony in Complex EnvironmentsExceed expectations in delivering business solutions well within the baseline time and budget constraints for various industries, including government, manufacturing, and finance. Align technology to meet customer needs through business and technical analysis, requirements gathering, project management, ITIL, operational support, test plans, bug defect tracking, training, documentation, service delivery, trouble shooting. * Enhance and automate processes to improve staff efficiency and customer satisfaction. Built and deployed management information system that exceeded expectations. "We have witnessed first hand the increase in productivity and staff enthusiasm that comes from the effective deployment of technology. This enthusiasm extents to the nine service areas across the state of Utah. The progress over the last 18 months has been amazing." Greg Gardner, Director * Build positive relationships with Clients. Apple project manager Rick Simi stated, "We found Gary's ability to communicate in non-tech talk between diverse business groups to be one of his soft skills that lead to the tremendous success of this project". * Solve complex problems by asking the right questions. Led turnaround of $140 million delivery system after seven previous managers had failed. Prevented client from declaring breach of contract. * Increase productivity. Innovated, led, and deployed automated UPS and FedEx interfaces that increased assembly line delivery from 3,000 to more than 10,000. * Grow Sales and Marketing Revenue. Negotiated first 19 OEM sales contracts for major network software company valued over $8 million annually (grew to over several $100 million annually). Then created Federal System channel with first year revenue over $10 million. Executed several teaming agreements including one with Boeing.
Listed skills include Project Management, Business Strategy, Team Building, Start Ups, and 24 others.