Chief Information Officer
Ownership of the establishment and execution of the enterprise-wide IT strategy and ensures its alignment with the enterprise’s business strategy and the delivery of capabilities required to achieve business success. As a member of the senior management team, bringing current knowledge and future vision of leveraging information and technology in business process re-engineering, products and services development, and support for competitive advantage. - Managed 1800 employees and a $540M budget with an additional $60M capital technology budget.- Delivered on IT strategy, operational excellence, efficiency and cost reduction of more than $50M by improving quality, reducing IT demand and optimizing technology spend. The impact on the organization improved processes, products, services and software, increasing application availability by eliminating unplanned technology issues and defects by more than 90%. Realized growth and scale via a hybrid cloud environment. Secured the IT ecosystem.- Transformed the technology footprint of a 14-hospital system enterprise. Completely replacing all critical infrastructure at both the hospitals and data centers to reduce service disruptions by more than 95% while achieving HIMSS Infrastructure Adoption Model (INFRAM) level 5 certification.- Delivered Epic Refuel outcomes with seven application development sprints to improve operational efficiency, clinical effectiveness and patient engagement resulting in tens of millions of dollars in value to the enterprise.- Engaged employees through the best work of their careers, providing mentoring while allowing employees to make decisions and take ownership of tasks, with authenticity and cooperation. Emphasized change leadership and open communication, motivation and positive development of people. Employee engagement scores were more than 15 times the market average, doubling internal vs external promotions and reducing high-performer turnover to less than 5%.