Gary Diggs Email & Phone Number

Irvington, New York, United States

• Project Management:
• Setting project goals and coming up with plans to meet those goals
• Maintaining project timeframes, budgeting estimates and status reports
• Managing resources for projects, such as appropriate equipment and employees
• Coordinating project team members and developing schedules and individual responsibilities
• Implementing IT strategies that deliver projects on schedule and within budget

246 Federal Rd, Brookfield, CT 06804

• Business Development and Client Support:
• Promote, sell, and secure orders from new and prospective customers through a relationship-based approach
• Demonstrate and explain products and services to potential customers and assists them in selecting those best suited to their needs
• Establish, develop and maintain business relationships with prospective customers to generate new business
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
• Maintain professional and technical knowledge by reviewing professional publications; establishing personal networks; and participating in professional societies

Farmingdale, NY

• Enterprise Storage Architect-Practice LeadTeaming with over 20 Account Managers and over 100 customers, delivered technical reviews and solutions across multiple Storage and SAN vendor platforms providing end to end.
• Provided high end technical review of present storage architecture and provided constructive input which has resulted in very successful productivity improvements
• Provided environmental discovery and converted collected information into Visio documentation
• Led or involved with multiple, successful, Proof of Concepts and demos
• Architecture adviser to the Project Manager and Delivery Engineers
• Developed and wrote detailed Letter of Understanding, Statements of Work, Request for Proposals and Request for Quotes.

Roseland, New Jersey

• Prudential Financial - Director IT Architecture/Sr. Storage Engineer Directed and achieved organizational goals by defining, integrating, architecting and upgrading comprehensive storage system architectures. This was.
• Created and implemented, single source documentation that allows for a duplicable architecture and implementation model for net new storage devices.
• Enhanced Galileo Performance SAN Tool by architecting and implementing changes and problem determination methodology. Galileo monitors real time SAN performance. These changes resulted in significant performance.
• Project led reorganization of old lab and architected and implemented new LAB environments. This allowed for the proper environmental testing of storage environments prior to production release.
• US based, trusted technical advisor to Prudential Japan SAN Architecture design and upgrades.
• Co led IBM A9000R Storage Proof of Concept, IBM SVC and VMware testing.

Greater New York City Area

Storage and Data Product Services – Working with post sales marketing team and Business Partners to creating and implement customer hardware and software purchases. XIV Storage SME; have led IT Special Projects Team and Project/Availability/Resource Manager. Current assignment is on contract as SAN infrastructure and Storage specialist.

Greater New York City Area

Working as INTEL platform specialist, monitoring over 385 field service engineers. Work on numerous PD/PSI projects. Interface point to Client, Field Service Managers, Field CEs, all levels of support, and Marketing. Set up and taught specialized classes when needed. Coordinated day to day support and skills transferring to field service engineers..

General Education, High School Diploma

Activities and Societies: Student Government Electronics Club SportsGeneral Education

No Degree Admin Justice/General Classes, Administration Of Justice

Activities and Societies: Administration of JusticeAdministration of Justice

General Studies

General education

Peace Officer Standards Training, Administration Of Justice, 3.5

Activities and Societies: Police AcademyAdministration of Justice

Emt, State Of California Certified, Emergency Medical Technician

Activities and Societies: Emergency Medical TechnicianEmergency Medical Services