Gary Diggs Email & Phone Number

Irvington, New York, United States

Project Management:• Setting project goals and coming up with plans to meet those goals• Maintaining project timeframes, budgeting estimates and status reports• Managing resources for projects, such as appropriate equipment and employees• Coordinating project team members and developing schedules and individual responsibilities• Implementing IT strategies that deliver projects on schedule and within budget• Using project management tools to track project performance and schedule adherence• Conducting risk assessments for projects• Organizing meetings to discuss project goals and progress• Conduct onsite meetings with clients and prospective clients

246 Federal Rd, Brookfield, Ct 06804

Business Development and Client Support:• Promote, sell, and secure orders from new and prospective customers through a relationship-based approach • Demonstrate and explain products and services to potential customers and assists them in selecting those best suited to their needs • Establish, develop and maintain business relationships with prospective customers to generate new business • Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management• Maintain professional and technical knowledge by reviewing professional publications; establishing personal networks; and participating in professional societies• Keep management informed by submitting activity results reports as requested • Make sales calls (can be existing, new business, or cold calls) • Conduct onsite meetings with clients and prospective clients • Prepare for and conduct regular client business reviews and annual budget reviews • Join a BNI networking group located in a specific target area • Attend appropriate internal meetings • Support and promote business development and brand recognition • Establish and maintain customer relationships• Quote Warranty/Configurations.• Work in tandem with Client Development Specialist and Client Support Specialist to provide outstanding customer service before, during, and after the sale• Closely monitor clients post-onboarding and post-project.• Attend networking and sales events

Farmingdale, Ny

Enterprise Storage Architect-Practice LeadTeaming with over 20 Account Managers and over 100 customers, delivered technical reviews and solutions across multiple Storage and SAN vendor platforms providing end to end, pre and post sales, coverage. This was achieved by reviewing and delivering high end technical solutions based on best practices and experiences. Tracked industry leading trends and maintaining knowledge of new technologies, to use in the consultation with customers, providing a trusted adviser role. • Provided high end technical review of present storage architecture and provided constructive input which has resulted in very successful productivity improvements • Provided environmental discovery and converted collected information into Visio documentation • Led or involved with multiple, successful, Proof of Concepts and demos • Architecture adviser to the Project Manager and Delivery Engineers • Developed and wrote detailed Letter of Understanding, Statements of Work, Request for Proposals and Request for Quotes. • Provided high end technical guidance to project team

Roseland, New Jersey

Prudential Financial - Director IT Architecture/Sr. Storage Engineer Directed and achieved organizational goals by defining, integrating, architecting and upgrading comprehensive storage system architectures. This was achieved with information, architecture and operational objectives by meeting financial objectives and forecasting requirements. Achievements were made by defining enterprise information architecture by analyzing information requirements; determining systems architecture, components, and technologies, studying business operations and user-interface requirements, and by directing development of physical databases.• Created and implemented, single source documentation that allows for a duplicable architecture and implementation model for net new storage devices. • Enhanced Galileo Performance SAN Tool by architecting and implementing changes and problem determination methodology. Galileo monitors real time SAN performance. These changes resulted in significant performance studies and planning enhancements to the SAN environment.• Project led reorganization of old lab and architected and implemented new LAB environments. This allowed for the proper environmental testing of storage environments prior to production release.• US based, trusted technical advisor to Prudential Japan SAN Architecture design and upgrades.• Co led IBM A9000R Storage Proof of Concept, IBM SVC and VMware testing.• Project managed numerous architectural design and documentation for net new and refresh of storage systems.• Program managed numerous projects that involved Business Partners across various platforms.

Greater New York City Area

Storage and Data Product Services – Working with post sales marketing team and Business Partners to creating and implement customer hardware and software purchases. XIV Storage SME; have led IT Special Projects Team and Project/Availability/Resource Manager. Current assignment is on contract as SAN infrastructure and Storage specialist.

Greater New York City Area

Working as INTEL platform specialist, monitoring over 385 field service engineers. Work on numerous PD/PSI projects. Interface point to Client, Field Service Managers, Field CEs, all levels of support, and Marketing. Set up and taught specialized classes when needed. Coordinated day to day support and skills transferring to field service engineers.; Presently on assignment in Columbia, MD working on a special SVC-V7k DB2 Analytics project.This project requires specific design points for high performance

General Education, High School Diploma

Activities and Societies: Student Government Electronics Club SportsGeneral Education

No Degree Admin Justice/General Classes, Administration Of Justice

Activities and Societies: Administration of JusticeAdministration of Justice

General Studies

General education

Peace Officer Standards Training, Administration Of Justice, 3.5

Activities and Societies: Police AcademyAdministration of Justice

Emt, State Of California Certified, Emergency Medical Technician

Activities and Societies: Emergency Medical TechnicianEmergency Medical Services