Gary Dockham Email & Phone Number

Greater Boston Area

Major Responsibilities: Assisting customers in adopting the ready-built ServiceNow platform to transform how the business operates so routine tasks are automated and complex projects flow smoothly.• Performed as evangelist for Service Management & Automation of Service Now which comprised ITSM, PPM, ITOM, CRM, CMDB, HR, Legal & Facilities• Helped customers realize an integrated approach to customer service across the enterprise resulting in dramatic ROI across the organization• Services: Helped companies achieve business & workflow process improvement, with ServiceNow, SharePoint & Office 365 Implementation Services• Empowered IT and HR through ServiceNow with such companies as Fidelity, Oracle, Xerox, Oxford Immunotec

Santa Clara, Ca

Major Responsibilities: Focus on acquisition accounts, selling SaaS/Cloud Disaster-Recovery-Business Continuity solutions. Responsible for entire life-cycle of sale including lead generation, qualification and professional services on-boardingFocus was 100% net, new business - Resolved business risk issues around mission critical data and storage encapsulated in virtual machines; phased out new purchases of hardware, reduced internal costs in reaction to Fed Ramp, HIPAA, BAA, PCI-DSS, FIPS-140, FERPA

New England And Upstate Ny

Major Responsibilities: 100% net, new business selling focus selling strategic portfolio of complex security, cloud, IT and networks, hardware, internet access, managed and professional servicesConnected Solutions Consultant helping to solve customer business issues Solution portfolio deployed to optimize customers business & IT environment while mitigating risk including but not limited to: Professional Services (business strategy & gap analysis), Business Impact Analysis, SaaS, IaaS (Cloud), Storage as a Service, Oracle/Fusion Data-Base Subscription Services, Managed Hosting & Services, Virtualization Enablement (specifically around the vSphere/vCenter suite of tools) DR/Business Continuity, Video-Surveillance as a Service, Security, Content Delivery Networks, and Application Acceleration Services. Complimentary knowledge of M2M, (Internet of Things) Fleet Management, MDM, Virtual Contact Center and UCC solutions.Data Centric Security Solutions portfolio of tools include: Solving Business Risk Issues with Data Protection, Governance-Risk-Compliance, Identity & Access Management, Intrusion Protection, Threat Management (Managed Security Services) Vulnerability Management, DDoS as an integrated portfolio.Well versed on the positive impact of Business Intelligence (BI) across a broad spectrum of solutions (Video Surveillance & Smart City Initiatives specifically) for Industries including but not limited to; Health Care, Utilities, Commercial Accounts, GovEd including Municipalities, Higher Ed, State Government and K12 City initiatives.

New England/Mid-West

Northeast Commericial Account Manager - focused 100% on net, new business selling HP's application/security testing software. Applications including quality, performance and security testing solutions. Checkpoint Technologies is a premier professional services organization that specializes in all areas of Software Quality Assurance and Testing for WEB 2.0, JAVA and .NET app's, assisting IT organizations run more effectively and efficiently. Checkpoint Technologies provides leading-edge HP software solutions, process assessment, senior-level consulting, staffing expertise, outsourcing services, mentoring, and training in all areas of Software Quality Assurance and testing. Checkpoint is a premier Mercury and HP Business Partner

Burlington, Ma

Field Sales selling advanced telecommunications solutions including Bundled Services, Data/Internet, (MPLS, DS3, Ethernet, T1) VoIP/Voice, Managed, DR and Data Center Co-location Services, hosted PBXBuilt partnerships around ERP/SIS providers, Cloud, on demand testing SaaS offerings, all requiring Fat Pipes

Boston, Ma

Field Sales selling complex enterprise class solutions including HP OpenView, Mercury suite of software products of automated quality assurance, application diagnostics, monitoring and IT Governance as well as the BI Neoview platform integrating hardware, software and servicesTerritory included K12, STL, HED accounts in MAPartner Channel Management - managed large partner channel for HP to drive growth in all New England states to include but not limited to; forecasting with senior level executives and owners, product training, value-add proposition, conceptual selling, presentations, trade show conference attendance and joint customer callsProvided complete Services Solution for SW, Data Center Design and Virtualization ProjectsSold all major installations of SW and Project Management in New England including; Harvard, Boston College, UMass-Med Research, Amherst, State of RI107% of quota attainment first full year in territory (2007) 140% overall Territory increase from 2006-2007300% increase in sales at Boston University333% increase in sales at Harvard University350% increase in Enterprise Software Sales• Sold largest Enterprise Software package along with Project Management to Boston College, largest-to-date for HED in New England• Sold first help desk to State of RI in excess of 500K• Sold HP's first data center design to MIT. Add on business will be 20M dollars• Sold largest ERP Services Implementation Solution in New England HED, nearly $800K of PA-RISC products and servicesNegotiated Legal and Data Center Services implementation and Project Management schedule with Harvard's legal and finance executive committees for contract with HP Services sales; largest data center opportunity for HP in HED in NE Converted numerous K-12, local and HED accounts from Dell x86 servers to HP

Boston, Ma

Field Sales selling HP’s complete product line: client, server, storage and software and services portfolio to K-12/STL in CT and RINegotiated HP’s largest client contract for CT governmentMulti-million dollar contract, largest to-date for all of NE70% of CT state agencies standardized on HP client devices316% increase in sales in CT and RI from $6M to $25MSold first blade enclosure and implementation services to RI statement government, first in NESold first large complex software help desk and Project Management solution to RINegotiated million-dollar grant with state senate in CT for first-of-its-kind virtual desktop educational solution

Woburn, Ma

Responsible for all new business. Developed, hired and trained business development staff.Achieved over 135% of goalClosed largest network and Project Management solution for company

Woburn, Ma

Ranked second in sales, closed largest educational order in storeCreated accounts in CA, VA, DC to expand limited territory

Lynnfield, Ma

788% increase in sales; $4 to $50M in 4 years; Branch Manager of Boston office; awarded sales branch of the year; Senior Account Executive of the year; top sales team of the year; top IBM systems salesperson of the year

Political Science

Government

Activities and Societies: President, Vice-President, Sports Chairman of Phi Gamma Pi Fraternity. Student Government member of Northeastern.