Gary Downing Email & Phone Number

San Diego, California, Us

Lead the strategic planning, development and delivery of technical training and enablement for Teradata employees, partners, and customers.

Seasoned hands-on high-tech marketing generalist offering skillful solutions growing product adoption by a technical audience. Specialities include Technical Training, Certification, and Developer Evangelism in emerging technologies.

San Francisco, California, Us

Develop, lead, and grow Uber’s global technical writing and software engineering training teams in a senior leadership role. Effectively transform technical knowledge into repeatable ideas, products, processes, and solutions that create value for Uber developers. Maximize returns on investment in knowledge (people, processes and intellectual capital), harness our intangible assets (know-how, developer relationships, employee success, etc.), repeat successes, share best practices, improve innovation, and increase productivity.

Boston, Ma, Us

Directs the implementation of technical training programs, manage Training staff, and drive a Strategic Learning Program for Liberty Mutual Information Technology. This includes the development of a continuum of training opportunities (self-directed to deep immersion) that proactively enables talent development in alignment with our evolving technology stack. Responsible for collaborating across the core IT operations team to influence the way IT works to meet the future needs of our organization.

Mountain View, Ca, Us

Responsible for all Google’s Cloud Platform technical training & certification curriculum development and delivery to increase developer adoption of our technologies. Ensure train-the-trainer sessions are conducted in a standardized, accurate, and level appropriate manner to ensure maximum learning and knowledge transfer. Works closely with stakeholders to continuously improve the effectiveness of the content.

Houston, Texas, Us

Built from the ground up the plan and infrastructure to accelerate product sales through training. Responsible for MapR’s training and certification strategy ensuring all customers, partners, and employees are trained on our innovative Hadoop product distribution.

End-to-end responsibility for Appcelerator’s training program (Appcelerator University). This includes content, trainer recruitment, and delivery. Build out a large, high-quality Titanium training content library. Locate, recruit, and train world-class trainers. Build innovative training delivery programs that scale. Web, live, customer training all needs to be delivered from content that can be consistently delivered through any means necessary to get developers successful on Titanium.

Milpitas, Ca, Us

Directs the activities of partner, end-user, and employee training in the operation of SonicWALL products, and all foundational technologies. Directs the activities of the internal Training team, as well as external training partners in course design, development, and delivery. Directs the activities of the internal Technical Publication team in the preparation, production, and reproduction of company publications. Ensures all training and technical documentation comprises an accurate and thorough body of content as determined through collaborations with subject matter experts. Works closely with the Sales organization to ensure the SonicWALL training program meets objectives of the SonicWALL Medallion Partner program. Works with Product Management, Engineering and other functional departments to understand and accommodate all product delivery schedules and accompanying documentation and training requirements.

Santa Clara, California, Us

Developed comprehensive technical curriculum and certification programs for Infoblox's DNS & DHCP network appliances. Rapidly scaled Infoblox's global training operations for customers, channel partners, and employees. Training and Support services delivered to customers and the channel both directly and via third-party Authorized Training Centers to scale the business worldwide. See http://training.infoblox.com for more details.

San Jose, Ca, Us

Manage all aspects building IronPort's global training operations for customers, channel partners, and employees. Developed comprehensive technical curriculum and certification programs for IronPort's email security appliances. Technical training services are delivered to customers and the channel both directly and via third-party Authorized Training Centers to scale the business worldwide. See http://training.ironport.com for more details.

San Jose, Ca, Us

Increased 3rd party developer awareness and adoption of eBay's evolving Web Services platform at http://developer.ebay.com.Implemented developer program infrastructure to support third-party access to eBay's Web Services platform and existing XML API. Assisted in the API evolution from proprietary XML to SOAP and Java through developer feedback.

Santa Clara, California, Us

Senior technical evangelist actively encouraging developer adoption and feedback of Palm OS technologies. Instrumental in transitioning developer base from Dragonball to ARMprocessor architecture. Responsible for building and maintaining strategic developer and licensee relationships enhancing the value of the Palm OS platform.

Palo Alto, Ca, Us

Technical liaison between software developers (corporate enterprises, independent software vendors (ISVs), and system integrators (SIs)) and Suns engineering product groups. Responsibilities include outbound technical presentations, discussions at appropriate developer forums, and assisting developers gain the resources and expertise to successfully build their projects. Program Manager for Suns Headquarter Briefing (HQB) and Technology Briefing programs delivering the most up to date programmer-to-programmer information to Sun developers. Technical subjects include Java 2 Platform, Micro Edition (J2ME), XML, and Web Services.

Member of senior management responsible for company operations. Implemented the GO Authorized Education Center and Train-the-Trainer Programs supporting others delivering GO educational materials. Managed $500K budget with over $1 million yearly revenues. Responsible for establishing world business partners to localize and deliver training products throughout Japan, Taiwan, and Europe. Developer Program Manager (07/89 to 07/90) Designed initial developer program to support third-parties writing application software for PenPoint, GOs pen-based, object-oriented operating system. Team-developed the initial training offerings, software development kits, and technical support infrastructure.