The Arizona Department of Transportation, Highway Maintenance division – serving Northwest district in support of multiple maintenance units throughout the district in a position that requires a professional multi-tasker with excellent communication skills and great customer service. Performing a variety of complex administrative duties, including procurement of roadway maintenance/repair materials, office supplies, facility management services, and supporting other divisions within the district to ensure proper communication and workload distribution. Work with contracted companies to secure project quotes, initiate requisitions/purchase orders in APP, manage active projects, and process invoices for payment upon completion.

In this role, I delivered innovative business solutions to wide-ranging clientele, in-house creative departments, ad agencies, and corporate communications teams. The main goal of this program is to establish simplified creative project management processes and best practices for our clients, emphasizing operational efficiency and performance improvements. In order to maintain continuous alignment with short and long-term creative business objectives, I train cross-functional teams in new protocols and policies. Our organization additionally provides creative services, including rebranding initiatives, promotional campaigns, and marketing materials. These services primarily target increased consumer engagement and accelerated operational growth. My focused expertise includes designing and delivering digital graphics, screen-printed textiles, and embroidery services.Key Achievements:● Streamlined creative processes for consumer-packaged goods manufacturer by devising and implementing paperless artwork approval method, utilizing digital platforms to facilitate operational progress. ● Leveraged natural leadership to effectively train creative department personnel at major hotel chain to accurately operate project management and scheduling software.

In this role, I served in multiple key capacities. My primary drive was leading our west coast creative team in all facets of label design and production, packaging artwork development, and vendor print quality for a complex product portfolio. This encompassed direct oversight of the Prepress Manager and Print Quality Manager to ensure accurate, high-quality deliverables. Additionally, I defined the standard operating procedures for all creative processes across numerous facilities in several states. I prioritized building focused, high-performing teams by training multidisciplinary personnel in all new protocols and best practices. My responsibilities also included operating as the Systems Administrator for our creative project management software program. The main goal of this platform was facilitating easy information access and allowing seamless collaboration across multiple concurrent projects. I regularly coordinated directly with our software developer to create new tools for scheduling and managing creative projects, including a new client-side web application.Key Achievements:● Facilitated ongoing adaptability of advertising department projects by creating scope management metrics to effectively isolate and address scope creep; achieved 40% improvement in first calendar year. ● Regularly analyzed company systems to identify underperforming areas and propose solutions; launched in-house creative workflow management system with significant resultant increase in team productivity. ● Built, structured, and launched location-specific asset management process, consolidating and standardizing creative file organization systems; allowed teams to locate artwork significantly faster.

During my time in this role, I was tasked with authoring the standard operating procedures and associated training materials for all teams within our Graphic Services Division. This included Traffic, Proofreading, Label Copy, and Copy Center departments. I oversaw production of packaging designs, signage, consumer display graphics, and sales presentations, monitoring team performance to ensure product alignment with design specifications, brand strategies, quality standards, and FDA labeling regulations.Key Achievements:● Achieved increased division-wide productivity; created new standardized scheduling guidelines to enhance operational consistency, optimize services, and promote increased customer satisfaction. ● Leveraged advanced digital platforms to drive improved performance; implemented Pilgrim SmartSolve electronic document management program and served as Functional Administrator for SmartDoc module. ● Career Note: Ten years’ additional tenure with LHP as Traffic Manager, coordinating all facets of project planning, team leadership, division scheduling, and operational reporting.