Gary Eccles Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham-Chapel Hill Area

Large format eight color digital printer operation and maintenance.

Raleigh-Durham-Chapel Hill Area

Provide trouble shooting and repair services on various type of equipment related to digital printing.

Raleigh-Durham-Chapel Hill Area

Management of 3rd shift production and seven full time employees.

Raleigh-Durham-Chapel Hill Area

Led work group in assigned tasks. Follow supervisors production plan of action. Perform light maintenance on related digital printing equipment.

Raleigh-Durham, North Carolina Area

Small format six color digital printer operation.

Apex, North Carolina

Provide small and large format digital printing solutions. • Accept incoming printing requests from customer and/or other Office Max ImPress locations via face to face, phone, or email. Accurately calculate prices, provide quotes, and production scheduling.• Pre-flight incoming production files, contact end user for any required file edits, complete production job ticket, produce project completely or partially, ensure accurate production transitions between team members, and track & log production projects. • Ensure accurate and timely processing of all requested ImPress services.• Perform all phases of equipment set-up, operation, and maintenance. • Provide leadership and mentoring to ImPress associates. Perform register sales transactions quickly and accurately in accordance with established procedures. • Ensure adequate supplies are available to produce requested orders. Coordinate pick-up and delivery schedules of customer orders.

Durham, North Carolina

• Provide customer service, problem solving, production scheduling, and support to FedEx Office team members within the Centralized Production Center geographic region and nationwide footprint. • Pre-flight incoming production files, contact ordering center for required file edits, complete production job ticket, ensure accurate production transitions between shifts, and track & log production projects. • Ensure adequate supplies are available to produce requested orders. • Perform all phases of equipment set-up, operation, and maintenance. • Assign work and provide leadership to 3rd shift Production Specialists. Coordinate pick-up and delivery schedules of customer orders. • Software used: PPA, Acrobat, Word, and Outlook.• Equipment used: Oce VarioPrint 6250 with GBC Power Punch, Canon imagePress C7010VP with EFI Fiery Server. Various pieces of finishing equipment including paper cutters, folders, drills, punches, coil, comb, & tape binders.

Durham, North Carolina

• Operate Xerox, Oce, and Cannon digital printing presses including various pieces of finishing equipment. • Achieve done right on time quality and production targets. • Assist management as needed in a fast paced digital working environment.• Direct work to teammates as required. • All other duties as assigned.

• Provided customer service to internal and external customers.• Performed order entry, order maintenance, and run SAP queries as required.• Monitor ship windows and delivery dates to ensure timely deliveries.• Identify and resolve potential problems in order processing, shipment, and delivery.• All other duties as directed by senior staff and management.

• Assumed all onsite plant management duties in November 2006. • Accountable for employee supervision, shift scheduling, work assignments, worked time reporting, vacation scheduling, absence tracking, discipline procedures, labor relations, and performance appraisals for 26 associate employees.• First point of contact for all ad agency driven print work.• Provided excellent customer service and inside sales. • Reviewed project specifications, estimated costs, submitted quotes for agency / customer approval, planned production schedule, created purchase orders, provided quality control, and delivery schedules.• Managed data collection and project cost reporting system.• Reconciled estimated vs. actual production cost.• Verified all purchased material to purchase order, resolved any discrepancies with supplier in an ethical manner.• Approved all invoices before submitting to manager for payment.• Managed raw material, purchased supplies, and finished product inventories.• Accountable for the security of all onsite confidential records and plant assets.• Coordinated emergency and safety procedures resulting in a 100% plant safety rating.• Advocate for all Verizon Print Services offered products and services.

• Provided excellent customer service and inside sales.• Part of a two person point of contact team responsible for all ad agency driven print and direct mail work.• Reviewed project specifications, estimated costs, submitted quotes for agency / customer approval, created purchase orders, and provided quality control.• Accountable to follow ad agency and customer directives to attain 100% order accuracy.• Coordinated work with internal and external teams to meet production deadlines.• Vended print production on projects beyond plant capacity, provided production oversight for customer.• Monitored and evaluated vendor quality and pricing. • Integrated new vendors based on client needs. • Ensured quality control and on time delivery to meet or exceeding customer expectations.• Project cost reconciliation estimated vs. actual.• Verified all purchased material to purchase order, resolved any discrepancies with supplier in an ethical manner. • Proactively improved production through ongoing education and implemented results with team.• Provided supervisor coverage during vacations & transitions.• Part of a team of five managers accountable for moving production facility from Thousand Oaks, CA to Durham, NC in 2002.• Accountable for the set up and staffing of pre-press department in the new facility.• Managed development of a file transfer protocol (FTP) site.• Researched and justified computer to plate (CTP) and digital proofing systems.• Advocate for all Verizon Print Services offered products and services.

• Worked with internal and external ad agencies.• Accepted artwork and electronic files for preflight and printing.• Scanned photos and images.• Created bluelines and full color proofs for Art Director approval.• Provided manual pre-press image assembly according to standard operating procedures.• Operated camera equipment and film processors for manual image assembly.• Migrated pre-press department from manual to electronic image assembly.• Provided computer maintenance and employee training in the Macintosh OS.• Maintained and operated an E-6 film processor for overhead slide production.• Advocate for all GTE Print Services offered products and services.• All other duties as assigned.

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Graphic Communications