Founder, President & Ceo
San Diego, California, Us
After R&D in DFIN, Bank of Internet USA, (NASD BofI), Named changed to AXOS in 2018, opened July 4, 2000 after 4+ years of planning, design, and build. As founder, BofI was my second successful step to adapt banking to the new digital economy. We banked customers in all 50 states, were profitable in 14 months and we focused on a full line of deposit and consumer loan products. We built a strong lending culture and built most lending systems in house. This included the second mortgage products and auto loans that were generated and processed online with lending technology that we built.BofI has always been the most successful Internet banking model. Even early in the build we outperformed peers at lower levels of risk. Today Bofi is more efficient and profitable than all but a few banks. Having created a new vision for banking I had to work with staff on all aspects of the design and build. Designing and re-designing the staff process and workflow is as important as the technology. This includes teaching staff. My involvement in the BofI build included the product design and monitoring of the staff for all technology outside of the core banking system. This included fraud control, CRM, deposit processing, a full array of loan processing and underwriting systems and marketing technology. BofI prospered when most pure-play Internet banks failed and unlike most banks, our strategy and tactics prepared us to prosper from the Great Recession. We were the embodiment of Warren Buffett’s advice to “Be fearful when others are greedy and be greedy when others are fearful". We had minimal loan problems and our agency MBS allowed us to prosper after the recession started.