Gary Fagerholm Email & Phone Number

Magnolia, Tx, Us

* Lead data migration for all small, mid-sized and large scale acquisitions.* Champion cloud-to-cloud migration for M365 tenant.* Spearhead configuration, integration, and training in association with all facets of Microsoft Teams.* Lead on-prem to M365 data migration (SharePoint - Teams).* Lead Cyber-Security Technologist to cover: Audits - Compliance - DLP* Compose extensive documentation for IT, C-suite, and users based on multiple facets of IT.* Administer roll-out of M365 Multi-Factor Authentication (MFA) for entire organization.* Administer Conditional Access Policy integration to better safeguard tenant.* Procure, implement and support newly acquired SaaS security services.* Oversee information governance functions, which entails retention policies for Teams channels, Teams chats, SharePoint, and OneDrive.* Create and implement multi-tiered compliance policies.* Report to Leadership Team.* Create training materials for M365 and security including email comm, pdf and video instructions.

Seattle, Wa

VERUS INVESTMENTS, SEATTLE, WA,SYSTEMS ADMINISTRATOR• Spearhead configuration, integration, and training in association with all facets of Microsoft Teams.• Assume O365 tenant administration duties.• Lead the migration of internal IP into a O365 SharePoint/OneDrive environment.• Enact O365 security to include data loss prevention, anti-phishing and anti-spam policies, eDiscovery, and mail flow administration.• Oversee information governance functions, which entails retention policies for Teams channels, Teams chats, SharePoint, and OneDrive.• Ensure O365 Compliance, including GDPR (via DLP policies), as well as eDiscovery setup and configuration for legal team members.• Fulfill user management duties, including administration of AD users via hybrid configuration, group setup administration, and user security group setups.• Manage local Active Director, in addition to Azure AD services.• Accountable for implementing and managing all Firewalls, Switches, Federated Services, VPN, WAPS, and Network Policy Server for auto-wireless authentication.• Compose extensive documentation for IT, C-suite, and users based on multiple facets of IT.• Head roll-out of O365 Multi-Factor Authentication for entire organization.• Set up, configure, and manage all networking gear, a fully-clustered Hyper-V environment, all local backups using top tier provider (3+2+1), and Azure AD Connect (hybrid config).• Provide InTune rollout and management support.• Deliver user support, along with Zoom and Zoom Rooms functions.• Serve as the head of the Cybersecurity Committee with C-suite executives as primary stakeholders.• Execute server builds for Dell and Microsoft products.

Seattle, Washington

FOUR SEASONS HOTEL, SEATTLE, WA,DIRECTOR, IT • Tasked with ensuring the company remained PCI-DSS compliant; this involved learning the networking environment and having processes and procedures in place for daily operations within various outlets throughout the hotel. • Adhered to a strict hierarchical structure, especially in association with work on new product and service implementations; all vendors were managed as on hold and ready once the budget side of things was completed. • Removed the old server and software in the spa area, and implemented a hosted solution.• Replaced the entire PBX phone system, thereby eliminating three non-compliant Windows servers.• Instituted a new backup solution allowing barebones recoveries and offsite storage.• Eliminated the old file server and implemented upgrades that provided more speed, power, space, and redundancy.• Upgraded bandwidth to ascertain a superior experience for our guests and groups alike; this solution also generated additional revenue through group rates.• Facilitated a $2 million upgrade and renovation of the onsite restaurant.• Managed a project to update and rebuild digital signage.• Directed day-to-day operations, which included managing the network, servers, and various services, as well as supervision of a technician whose time was primarily utilized for user support issues.

MURRAY FRANKLYN COMPANIES, SEATTLE, WA,MANAGER, IT • Orchestrated IT department functions for a luxury hotel located in downtown Seattle marketed as an IT-centric luxury hotel; this hotel was the first fully-integrated Cisco hotel in the world, and just about everything touches the network, including laptops and desktops, television, audio-video equipment, refrigerators, and doorbells. • Monitored the performance of a User Support Specialist, and implemented new technologies while maintaining the current infrastructure. • Migrated the majority of the server environment to a Microsoft Hyper-V environment. • Acquired a wealth of knowledge and experience regarding IT project management. • Maintained day-to-day IT operations for the entire hotel staff, group functions, guests, the spa, and the restaurant, which proved a great and rewarding challenge.Managed Vendors at Hotel 1000 (Murray Franklyn Companies)BenchMark Hospitality (Primary IT resource), GuestTek (TV interface, Free-to-guest internet, $54K Annual)M-Tech (HotSOS), SMS (Par Springer Miller, POS, $27K Annual), Marrow Technologies (Digital Signage)AVI-SPL (AV Installers), AVMS (AV breakouts for conf rooms), Agilysys (Restaurant POS interface)Athena Management (Management Company condos), Bartech (In room ip refrigerator)CDW (Purchase provider), Miwa (Locks), Moodz Media (DMX, Pandora), Softchoice (Cisco), Firstline (Telephone)XO + Comcast (high speed internet, dial tone $50K Annual), Symantec Backup ExecFull Swing Golf (virtual golf machines), OpenTable, Shift4 (Credit Card Processing), The Windows ChannelCVPS (Valet System)

Los Angeles, Seattle

ADDITIONAL WORKING HISTORY SR. NETWORK ADMINISTRATOR, Milliman, Seattle, WA, November 2005 – November 2010I/T MANAGER, NETWORK ADMINISTRATOR, Medisystems, Seattle, WA, March 2000 – October 2005USER SUPPORT SPECIALIST, United States Air Force, Los Angeles, CA, May 1995 – May 1999