Experienced, energetic and results oriented insurance executive offering a record of consistent performance excellence over career. Proven leader with risk assessment, strategy, and business development experience. Successfully managed to create new business units, turn around struggling ones, and strengthen the relationship between the home office and the agent/producer. Exceptional organizational and administrative skills allowing for the effective management of divergent multi-disciplined business unit operations. • Career success grounded in the consistent daily execution of risk assessment and operations management with the ability to manage competing priorities.• Established policies, procedures, and strategies related to the straight-through processing of new business; developed and implemented results driven action plans to manage to sales trends in a high-volume new business operation.• Established and implemented plans to consolidate and start-up operations with a proven track record. • Highly experienced underwriter offering superior customer service.• Managed projects including those involving Systems & Process Implementations, Application & Program Development, and Underwriting Vendor Management.• Participated in new product development working with legal, actuarial, compliance, sales, and marketing teams to develop and implement new product releases supporting organizational goals.• Committed to the valued partnership between the policyowner, agent/producer, and home office associate.• Recognized in 2009 with distinguished "CEO Recognition Award" for leading key “Operational Excellence” initiatives across the Life & Disability organizations enhancing service and “ease of doing business”.Specialties: • Business Operations Management & Leadership• Project Management• Business Development• Strategic Planning and Analysis• Performance Improvement• Staff Development and Training• Internal Controls & Audit• Risk Assessment• Customer Service Excellence