Oversee planning, budgeting, implementation, and overall management of technologies for Delphix Engineering Infrastructure and IT Services, Applications, Data Center, AWS, Azure, GCP, OCI, and IBM Clouds- Orchestrated the development and launch of 2 innovative SaaS products in a multi-cloud environment, streamlining change control procedures and on-call rotations. Resulted in a 25% increase in service uptime.- Implemented automated Continuous Integration/Continuous Deployment (CI/CD) pipelines from development to Production, reducing deployment time by 30% and increasing overall system stability by 15%.- Spearheaded key projects and teams to automate clean-up processes, policies, and service efficiencies, resulting in a 30% reduction in Cloud spend across multiple clouds (AWS, Azure, GCP, OCI, and IBM).- Managed the planning and budgeting process for technology initiatives for Delphix IT, Data Center and Multi Clouds, leading to a 15% increase in overall efficiency metrics.

Oversee planning, budgeting, implementation, and overall management of technologies for DataStax IT, BizApps, and DevOps teams.- Initiated a cost-saving project to streamline IT spending by 35% through eliminating duplicate expenditures, establishing hidden spend policies, and automating processes, resulting in a projected annual savings of $5 million.- Guided DevOps team in implementing K8s services, dynamic monitoring solutions, and self-service applications to improve uptime by 20%.- Led cross-functional teams in simplifying IT environment to decrease compliance audit requirements and provide more reliable services for customers, resulting in a 15% increase in customer satisfaction ratings.

- Led a high-performing team in developing dynamic automation tooling that empowered Application teams to self-service application deployments across development, staging, and production environments. This initiative resulted in a 40% reduction in new application provisioning time. - Designed and implemented a robust secrets management system for dynamic application access within cloud environments. This solution enhanced security and streamlined access to applications and databases reducing password issues by 25%.

Working with global engineering teams to implement standards, tooling and process to help Kountable scale and run a highly redundant infrastructure, with limited resources and costs.- Moved Kountable's online services closer to their end customer (from the US to Europe), reducing latency by 65%.- Implemented Problem Management for incidents which has eliminated repeated incidents and reduced overall outages by 30%. - Implemented Blue Green deployments and automated deployment and testing to production to increase site stability by 30%.

Lead a global team of DevOps/Tooling engineers to create automated CI/CD tooling, logging, metrics and monitoring tool that supports Zuora's subscription application services.- Migrated all of the engineering, operations, and business teams to a new centralized CI/CD system, saving costs on instance count and support by 30%.- Moved core application stack to a dynamic container-based service, reducing new application scale time by 65%.- Worked with Engineering and Operations teams to overcome biases and issues to successfully migrate from an on premise to cloud logging solution, eliminating hardware and operation support tasks by 80%.- Key role in implementation of Zuora's EU cloud implementation, from design, tooling, setup and automation for Zuora's EU offerings.

Managed global team of Devops and Infrastructure engineers to automate the fast growing global Apigee environment. - Collaborated with cross-functional Engineering and Operations teams to architect and implement a highly effective correlated event processing and alerting system. This innovative solution resulted in a remarkable 60% reduction in customer issues within the initial 3 months of deployment.- Engineered and implemented a robust process for seamless, zero-downtime upgrades of a SaaS API service, ensuring uninterrupted availability for global customers. This initiative eliminated customer impact, resulting in a 100% improvement in service reliability

- Worked closely with Engineering to design and then implement the new enterprise API infrastructure utilizing AWS, Linux, Puppet, VPC, ELB, RDS, Postgres, ActiveMQ, Cassandra and Zookeeper.- Automated existing environment to take hosted customer setups from 3 days to 1 hour.- Developed process utilizing Jenkins, Puppet and Mcollective for continuous deployment to development environments and automate deployments to Production.

- Took over stagnant automation project, revived it and pushed the first changes into production within 4 weeks.- Architected complete automation and configuration management for new environment and worked with US Government Agencies on approval and compliance.- Documented, trained and lead the team to bring complete automation and configuration management to a new Secret environment

Managed a highly scaleable web infrastructure using Java, Apache, Tomcat, Solr, Postgres and Mysql. Automated system management with Kickstart and Puppet. Implement automated system recovery by utilizing Nagios Event Handlers, scripts and Puppet.- Planned, documented and managed move of systems out of Las Vegas data center to Denver Virtual Server Infrastructure.- Designed and implemented a new QA environment allowing users to setup their own environment reducing the dependence on IT by 75%.

- Developed a Failure Mode Effects & Analysis (FMEA) reporting systems for use by the CIO staff to determine project acceptance & budget.- Following ITIL Problem management standards to analyze outages and determine root cause and solutions for all outages. Develop programs to audit IT systems against IT standards.- Architected & coordinated upgrade of global RSA servers from Solaris 8 to Solaris 10 with 0% downtime and a cost savings of 75%

Accepted challenge to turnaround disorganized and under-performing Services and Support team. Setup policies, provided direction and supplied needed tools for team to increase their speed and efficiency. Developed standards and processes for installations, hardware, wireless, and billing

Managed the System Administrator and Database teams in California and Colorado. Drove the teams to develop standards and processes to reduce complexity and downtime. Worked the vendors to manage contracts and support costs.

Utilized Solaris, HP-UX, Linux, EMC & Netapp to build out a globally dispersed data centers for redundancy and disaster recovery. Provided 24/7 on-call support for production servers in data centers. Troubleshot hardware and software issues, providing tier 2 & 3 on-call support of systems. Worked closely with application and database teams supporting Oracle, Siebel, PeopleSoft, Apache, BEA Weblogic and various other applications.