Gary Freshour Email & Phone Number

Pickerington, Oh, Us

Oversaw two portfolios in the Information Security and Digital Solutions departments. Managed a team of nine Project Managers and Scrum Masters focusing on talent, team dynamics, and instilling best practices in project management/agility. - Implemented process improvements to streamline delivery. - Developed portfolio level views to drive transparency in work and capacity of people doing to work.- Served as an escalation point for project managers and scrum masters.Directed an IT wide operational excellence initiative that focused on how our IT department could continuously improve how we executed.- Performed analysis on how IT resources are allocated across the department to ensure we are focusing on the right initiatives.- Developed operational metrics that show improvement or deficiencies in our operations using ServiceNow data; resulting in a substantial decrease in our average time to resolve issues across IT.- Developed strong partnerships with Directors and Vice Presidents (including CIO) to mitigate and escalate issues across IT.

Consultant at OhioHealth. Oversaw a portfolio of ~44 active projects/programs across the OhioHealth IS department related to Hospital application upgrades, migrations, and new applications. Managed a team of seven Project Managers focusing on talent, team dynamics, and instilling best practices in project management.

Columbus, Ohio Area

Leading a team of eight Project Managers in managing various projects across the enterprise from Home Office Applications to Digital Delivery Channels. Providing Program Management oversight to a large multi-year, ~$70M Program, with three Project Managers working towards one Program goal.- Hired and onboarded top talent within the PMO (associates and consultants.)- Managed PMO demand/capacity for two brand portfolios.- Led the PMO in driving change in process and techniques to improve project execution.- Built program governance structures to ensure successful delivery of large, multi-year programs; utilizing both waterfall and agile delivery processes.- Delivered Program updates to CIO, COO, and CFO levels, including escalation of issues or risks requiring their decisions.

Columbus, Ohio Area

- JP Morgan Chase - Senior Project ManagerServing as a Sr. Project Manager/Consultant for a large scale Data Warehouse solution across multiple Lines of Businesses. Providing insight into best practices in Program and PMO management.

Provided Project Management/Leadership to several projects for the EIT Medical Segment. I’ve managed projects with budgets of $150k to $10M and ranged from low complexity to highly complex and high visibility to senior Cardinal Health Leadership. Mentored new Project Analysts within the PMO.

- Cardinal Health - Project Manager:Provided Project Management/Leadership to several projects for the EIT Medical Segment. I’ve managed projects with budgets of $150k to $10M and ranged from low complexity to highly complex and high visibility to senior Cardinal Health Leadership. Mentored new Project Analysts within the PMO.- American Electric Power - Project Manager:Managed two projects within the Commercial Operations division of AEP: (1) Project was to re-platform a reporting system to adhere to Federal Energy Regulatory Commission (FERC) and Public Utilities Commission of Texas (PUCT) requirements and had to be met by a specific timeline. (2) Project was one phase of a larger $4M project to place a calculation engine into production while still being able to calculate based on the legacy calculation engine.- Cardinal Health - Project Lead:Worked with Project Leads and Business Partners to define resource needs, effort hours, and other external factors to determine project budget and schedule. Sequenced work packages based upon resource constraints and task dependencies. Maintained, tracked, and identified issues around a project with a budget of $4.5M.- JP Morgan Chase - Project Lead:Provided project support for a large-scale project that impacted multiple business units and could potentially save businesses $6M. Managed a project portfolio for senior management and drove portfolio detail completion. Managed action item lists and drove issues to resolutions and mitigation plans. Assisted project, program, and event management with reporting and meeting facilitation

Dublin, Ohio

Involved in determining testing strategy and scope for various projects, creating test plans, cases, and performing database validation. Responsible for defining processes for QA department.

Assumed ownership of preparing 135 Express retail stores for a major POS migration.Assumed ownership of preparing 273 Bath and Body Works retail stores for a major POS migration.

Performed System Testing on a Client Server application.

Created business requirement documents for application modifications and business process flow charts for new implementations.Adhered to Visa and MasterCard dispute guidelines. Performed Functional Testing on various version releases and major implementations.

Master'S Degree, Management Information Systems, General

Bachelor Of Science (Bs), Computer Information Systems