Gary Glick Email & Phone Number

Minneapolis, MN, US

Minneapolis, MN

• Consult with regional leaders and local circulation executives facilitating operational strategies through the identification and qualification of strategic solutions that drive performance and financial sustainment
• Advance profitable growth strategies and improve circulation operational performance meeting organizational and financial goals
• Conduct field audits both pre and post-acquisition to assess circulation operations and financial health
• Deliver continuous strategic improvement planning and implementation to regional and local management teams

Minneapolis, MN

• Collaborate with regional publishers and circulation leaders improving financial performance and quality of circulation operations
• Lead team of 50 employees and 1,000 contractors providing coaching, career development, training and performance management
• Analyze forecast models against budgets utilizing performance indicators and business drivers
• Manage distribution operations including logistics and financial health
• Design and implement creative, cost-effective circulation and distribution solutions while maintaining quality of service and achievement of financial goals
• Develop and execute annual operational and capital budgets driving business objectives

Greater Minneapolis-St. Paul Area

• Maintained an effective and efficient independent contractor delivery force to distribute all products either produced or distributed by the company while meeting the department’s delivery and financial objectives
• Developed and implemented strategies to achieve home delivery and single copy circulation growth
• Monitored and analyzed service results daily ensuring the timely follow-up and resolution of subscriber service concerns
• Promptly resolved customer complaints and managed requests resulting in strengthened relationships and customer retention

Minnesota/North Dakota

• Began career as a District Manager with USA Today leading to several progressive promotions to include Zone Manager, Circulation Manager and Direction of Distribution across large geographic area of the Midwest.
• Managed home delivery distributors ensuring high-quality delivery, ensuring efficient and profitable delivery routes while overseeing day-to-day delivery challenges
• Led cross-functional team collaboration assessing processes and identification of improvements resulting in a more efficient cost-effective operation
• Partnered with customer service team working through subscriber delivery challenges
• Managed operating budget maintaining cost controls on expenses resulting in the achievement of financial objectives