I am an agent licensed to sell insurance through New York Life Insurance Company

Manage and operate six commercial and residential real estate properties.

Conduct business development activities to achieve branch sales and referral goals. Analyze client financial needs, recommend appropriate products/services and resolve customer issues. • Attained 200% of loan targets for Q2 and Q3 in 2013.• Organized and directed Citizens Bank preferred vendor status for Staples Teacher Appreciation Day in August 2013 that generated 11% increase in regional 4th quarter sales.• Received “Good Banking Award” in June 2013 for helping customers understand the big picture and making credible recommendations while building rapport, trust and long-term relationships. • Named “Colleague of the Week” in August 2013.• Spearheaded FDIC Young Adult Money program providing seminars to local high schools.• Championed “Your Place Banking” program in the branch to educate employees from local area businesses on banking and financial matters.

Directed and scheduled five security officers with oversight for safety and security of 100 employees and 1,000 library patrons on a daily basis.

Directed and scheduled assigned duties for 13 employees.

Led all phases of catering business including sales, marketing, purchasing, inventory control, personnel management, special events, finance and record management. Negotiated and consummated sale of business.• Spearheaded 45% sales increase over a three-year period by developing special events business, catering services and expanding overall product line.

Developed one of the first faux finishing and decorative painting firms in the Delaware Valley. Successfully executed projects for 34 commercial offices and more than 1,000 up-scale homes.• Implemented color consulting service including painting of architectural elements, floors and furniture that resulted in 400% revenue growth over five years.

Led sales and customer service operations for family-operated patient billing company serving more than 2,500 medical and dental offices in the Delaware Valley.• Extended CSM service into new markets including collection companies, utilities and municipal tax agencies that accounted for $1 million increase in sales. • Built long-term relationship with one of the top ten collection companies in the U.S. that generated $300,000 in revenue. • Realized $10 million in recurring revenue from direct/indirect selling and CSM service over nine years. • Increased sales of file systems, printing services, forms management and software referral commissions 20% on average over 10 years.