Gary Holmes work email
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Gary Holmes personal email
Specialties: Coaching, Mentoring, Solutioning. I am an EMCC Global Accredited Senior Practitioner Coach, Coaching Supervisor and Mental Health First Aider.My passion is for helping others to find their own way to navigate business challenges, as well as to help them build confidence in their abilities. As a coach, I provide the environment for people to think effectively and see things from different perspectives. I recognise peoples’ strengths. I can provide guidance, test thinking and, if needed, provide solutions.I'm an IT Professional driven to deliver exceptional service. A well-respected leader, my strength is in building relationships with customers, internal teams and suppliers, developing trust, credibility and instilling confidence. I have a long history of working alongside, guiding and transforming IT services and teams which has given me extensive experience of Architectural and Design processes and how they contribute to the delivery of Serviceable solutions. I have a strong knowledge of service contracting and service level agreements.
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Coach, Coaching Supervisor And ConsultantRiseThirsk, Gb
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Senior Manager, Performance AssuranceVodafone Business Dec 2019 - PresentUnited KingdomEnsuring the performance of products & services is achieved in line with financial, business and customer targets. Leading Improvement initiatives that will mitigate risk, improve services to customers. Primarily focusing on the Colocation, Managed Infrastructure, Cloud and Mobile Private Network portfolio.• Identification of critical issues and improvement opportunities• Applying an understanding of contracts to ensure successful delivery of performance targets • Leading at team of Performance Managers in resolution of issues and developing solutions -
Internal Coach & Coaching SupervisorVodafone Business Sep 2022 - PresentUnited KingdomEMCC Global Accredited Senior Practitioner, Business and Performance Development Coach working with the Vodafone Internal Coaching Pool. Coaching bodies' Code of Ethics and Conduct. Coaching provided to Vodafone colleagues globally.• Developing and facilitating group & team coaching• Supporting internal coaches through supervision - 1:1 and group• Providing 1:1 coaching and mentoring at all levels in the organisation
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Coach, Coaching Supervisor & ConsultantRise Apr 2022 - Present• Connecting people, developing solutions, thinking partnership. • Pro bono Development Coaching, Coaching for Society, Mentoring, Consulting
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Lead Service Architect, Cloud & SecurityVodafone Business Oct 2014 - Nov 2019United Kingdom, Singapore, Hong Kong, GermanyA specialist global role leading the Complex Solutions Service Architecture function of Vodafone Cloud & Security. • Delivering pre- and post-sales service architecture alongside customer teams located in Europe and Asia.• A Member of the core team who created a new strategic agreement between Vodafone and IBM.
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Technical Specialist Manager, Data Centre & CloudVodafone Business Jun 2010 - Sep 2014Leeds, England, United KingdomOperations Manager leading a team of Technical Specialists in Data Centre & Cloud Services Operations unit. Day-to-day management of Technical Specialists within an ITIL framework across a range of technology towers. Providing technical escalation for critical and challenging customer incidents. Leading diagnosis and restoration activities• Identifying and implementing efficiencies to enable improved service levels and cycle times• Implementing a new organisational model with redefined roles & responsibilities• Structuring the team to enable recognised specialist functions - Network Security, Application Networking & Security Operations• Developing the Security Operations product offering focusing on Security Incident Response, Vulnerability Assessment and Remediation• Building a reliable and well-respected Technical Specialist Operation that is known for delivering on customer expectations
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Consultant & FixerRise Jan 2010 - Jan 2013Providing consultancy as a self-employed professional contractor in the following areas:• IT Infrastructure Architecture & Design• IT Service Architecture• Requirements elaboration, proposal writing & bid response
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Solution ArchitectSanef Groupe Jan 2010 - May 2010Working as a Consultant in the production of a bid response for a large UK Government IT outsource contract. -
Head Of Technical ServicesBt Global Services Jul 2008 - Dec 2009• Leading and structuring a team of approximately 50 Technical Services Professionals responsible for deployment and second and third line support for large bespoke contracts• Definition of the Target Operating Model for Technical Services within the wider Service Management Organisation context• Leading on technical development and to providing skilled resource and expertise to give input to ICT design, operational model and related costs to the bid units• Ensuring that the design of solutions being developed within the delivery programmes are fit for purpose from a service perspective with the aim of reducing service management risk• Building and maintaining strong relationships with the new Business Units in order to turn around long-term challenging service contracts -
Solution Architect, Local GovernmentBt Global Services Jun 2007 - Jul 2008BT Local GovernmentLead Architect for a new 500 seat building infrastructure to support Service Operations for multiple customers. This included the high level design and costing of the following:• Office Infrastructure, Desktop computing, and Corporate Network• Management capability & connectivity to multiple customer sites• Contact Centre voice & Desktop Voice solutions• Physical building requirements for IT Requirements elaboration and supplier negotiation. Support and guidance to Designers on the Project
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Technical Service Architect, HealthBt Global Services Mar 2006 - Jun 2007• As a Technical Service Architect on the NHS Care Records Service within the BT Health, with responsibility for the Infrastructure. A major part of the UK NHS National Programme for IT, then the world's largest civil IT programme. • Single point contact for architecture and design within the Service Organisation and ensure that solutions delivered by the Programme are designed-for-service, effectively mitigating service technical risks through the development lifecycle.
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Infrastructure Design & Development ManagerBt Global Services Jun 1996 - Mar 2006• Leadership of the Design & Development team • Propositions for multi-million £ deals in Health, Government, Defence, Financial, & Utilities• Ownership of the technical design of the Infrastructure for the Service Organisation. • Design of Scalable Network Infrastructures and management systems for bids and In-Life service• Design and Implementation of Monitoring and Management connectivity to customer systems.
Gary Holmes Skills
Frequently Asked Questions about Gary Holmes
What company does Gary Holmes work for?
Gary Holmes works for Rise
What is Gary Holmes's role at the current company?
Gary Holmes's current role is Coach, Coaching Supervisor and Consultant.
What is Gary Holmes's email address?
Gary Holmes's email address is ga****@****ean.com
What are some of Gary Holmes's interests?
Gary Holmes has interest in Photography, Scuba Diving Photography, Scuba Divingphotography, Scuba Diving.
What skills is Gary Holmes known for?
Gary Holmes has skills like Itil, It Service Management, Data Center, Service Management, Security, Service Delivery, Enterprise Architecture, Managed Services, Solution Architecture, Infrastructure, Service Design, Network Security.
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Gary Holmes
Greater Coventry Area1holmes1111.wanadoo.co.uk -
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Gary Holmes
United Kingdom -
3geosys.com, geosys.com, geosys.com3 +447776XXXXXX
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