Gary Hull Email & Phone Number

London, England, United Kingdom

United Kingdom

London

Security representative to all key stakeholders.Provide security expertise and knowledge to deliver a cost effective,pro-active Security Service in line with the service level agreement and meet the agreed KPI's.Led the SecurityTeam to protect all site personnel,property and assets.CCTV monitoring of the property to meet legislative requirements.Ensure that records and logs of incidents and site visit are accurately maintained by all Security personnel and all relevant audits and compliance checks are completed in a timely manner. Liaising with police, Counter Terrorism Security advisers and other public bodies to ensure a coordinated approach and awareness of local issues.Dealing with communications in a professional manner in accordance with operating procedures.Communicate all necessary information to colleagues/clients.Develop and maintain client relationships.Maintain accurate site contract administrations files Be conversant with all statutory compliance processes and procedures.Fostering best practice.Ensure all EMCOR policies, procedures and standards are in place and adhered to.Carry out security and KPI inspections. Perform out of hours supervisory checks.Review and update the AI's.Provide high profile presence on site.Deliver on site training to Security Team. Roster management, arranging cover for absences.Be available to give advice and guidance out of hours.Keep Training Matrix up to date. Assist other soft services when required. Carrying out investigations.Regular reviews of emergency action plans, bomb procedures and disaster recovery and to ensure occupants are aware of their requirements in terms of all emergency and disaster procedures.Carry out Hr. duties.Oversaw site wide CCTV camera replacement and ensure system complies with DPA and accurately linked to the PIDS. Carry out site specific training on house systems.

Hammersmith

•Assist with the day to day building operations; manage suppliers and ensuring smooth running of all building services to include both hard and soft services (maintenance, cleaning, front of house etc.)•Liaise closely with service partners’ management teams to ensure delivery – meeting regularly to discuss performance and oversee improvement process. •Lead delivery of first class customer service and high quality at all times.•Manage security incidents, conduct investigations and produce timely incident reports in compliance with the Data Protection Act and procedures.•Ensure that all accidents and dangerous occurrences are recorded and investigated promptly, any necessary action is taken to prevent their recurrence in line with the company’s accident procedure•Evaluate current operations and implement necessary changes•Work with Building Manager to update and streamline policies and procedures.•Deputise for Building Manager whenever needed.•Oversee and manage responsibilities of the onsite security team (day/night shifts) along with Front of House customer service. •Monitor and raise work permits for contractors visiting site. Coordinate access, review risk assessments and method statements.•Monitor the contract performance for all service vendors through set SLAs and KPIs.•Conduct H&S walk rounds coordinate findings and ensure the safety of staff and visitors•Oversee the access control function of the property with Security, Reception team and occupiers.•Responsible for maintaining tenant relations, problem-solving and deal with building issues •Coordinate all tenant fit out and/or move-outs with leasing, accounting and building staff.•Draft correspondence to tenants regarding building issues and events.•Manage Health & Safety procedures effectively ensuring they are adhered to at all times •Regular reviews of emergency action plans, bomb procedures and disaster recovery•Oversee all work orders (planned and reactive) to ensure delivery on time.

Hammersmith

•Assist with the day to day building operations; manage suppliers and ensuring smooth running of all building services to include both hard and soft services (maintenance, cleaning, front of house etc.)•Liaise closely with service partners’ management teams to ensure delivery – meeting regularly to discuss performance and oversee improvement process. •Lead delivery of first class customer service and high quality at all times.•Manage security incidents, conduct investigations and produce timely incident reports in compliance with the Data Protection Act and procedures.•Ensure that all accidents and dangerous occurrences are recorded and investigated promptly, any necessary action is taken to prevent their recurrence in line with the company’s accident procedure•Evaluate current operations and implement necessary changes•Work with Building Manager to update and streamline policies and procedures.•Deputise for Building Manager whenever needed.•Oversee and manage responsibilities of the onsite security team (day/night shifts) along with Front of House customer service. •Monitor and raise work permits for contractors visiting site. Coordinate access, review risk assessments and method statements.•Monitor the contract performance for all service vendors through set SLAs and KPIs.•Conduct H&S walk rounds coordinate findings and ensure the safety of staff and visitors•Oversee the access control function of the property with Security, Reception team and occupiers.•Responsible for maintaining tenant relations, problem-solving and deal with building issues •Coordinate all tenant fit out and/or move-outs with leasing, accounting and building staff.•Draft correspondence to tenants regarding building issues and events.•Manage Health & Safety procedures effectively ensuring they are adhered to at all times •Regular reviews of emergency action plans, bomb procedures and disaster recovery•Oversee all work orders (planned and reactive) to ensure delivery on time.

Turner Facilities Management

•Responsibility for the day to day running of the operation, report any faults of the access control system, CCTV and have them rectified in a timely manner•Implement the Building Emergency, Fire, Health & Safety procedures effectively•Provide security and front of house services (day/night/weekends shifts)•Management of security related systems•Booking in deliveries•Managing visitors and contractors ensuring first class customer service and high quality at all times•Carrying out patrols.•Ensure the highest standard of front of house/housekeeping is maintained at all times.•Promote and maintain good client/customer relations

Ultimate Security Services Ltd

•Successful mobilisation and set up of security and front of house operation for a new flagship development comprising of 5 buildings which include offices and retail units (total of 1 mil sq. ft.)•Creating a high specification security control room, devising all relevant procedures and managing a team of security, front of house, post room and loading bay operatives•Plan short, medium and long term security and front of house strategy plans for the Estate, identifying trends and making recommendations •Overseeing and managing a smooth and competent running of the day to day operation across the estate. Deputies for Estate manager•Manage security incidents, conduct investigations and produce timely incident reports in compliance with the Data Protection Act and procedures•Responsible for research of any events/persons on site who may require additional security provision; conducting risk assessments and recommending remedial action to the client as appropriate •Conduct internal investigations (crime or incident related) on site, liaise with local authorities •Ensure that all accidents and dangerous occurrences are recorded and investigated promptly•Devise SLA’s and KPI’s for service providers and in-house team•Promote and maintain good client/customer relations, attend regular meetings and provide reports•Management of 30 staff members in line with the vision and values of the client•Management of specialist contract/supplier services in line with annual schedule and high quality•Management of the Buildings Emergency, Fire and Health & Safety procedures effectively •Management of Security provision and direction for VIP and major events on site requiring additional security consideration/close protection duties including liaison with diplomatic and royal protection agencies as required •Review and communicate emergency action plans, bomb procedures and disaster recovery

Mitie Managed Services Ltd (Land Securities Contracts), Eastbourne Terrace And M

•Manage, lead and oversee team of 27 security guards and front of house/receptionists across 6 multi tenanted buildings (500,000 sq. ft.) •Devise SLA’s and KPI’s for suppliers and staff•Develop and implement security/front of house processes and procedures•Deputise for Facilities Manager•Management of the Buildings Emergency, Fire and Health & Safety procedures•Ensure Health & Safety polices are adhered to at all times, assist with carrying out risk assessments•Manage security incidents, conduct investigations and produce timely incident reports in compliance with the Data Protection Act and procedures•Conduct internal investigations (crime or incident related) on site, liaise with local authorities •Ensure that all accidents and dangerous occurrences are recorded and investigated promptly•Manage and support audits conducted by client. Complete periodic security reviews and audits•Undertake regular site inspections and action any subsequent works.•Attend client meetings to report any onsite issues relating to security, front of house service delivery and achievements. Working in partnership with the client and escalate problems immediately with suggestions for remedial action•Ensure that requirements set by client along with instructions and policies are incorporated and implemented within the site Assignment Instructions and Security/Reception Operating Procedures •Ensure the security/reception team is staffed at all times by an organised, consistent and effective rota to cover both planned and unplanned absences.•Plan short, medium and long term security/reception strategy plans for the estate, identifying trends and making recommendations. •Management of specialist contract/supplier services in line with annual schedule ensuring high quality •Review and communicate emergency action plans, bomb procedures and disaster recovery•Oversee all work orders (planned and reactive) to ensure delivery on time using the Helpdesk

Global Switch - Docklands

Security Guard & Related DisciplinesCustomer Relations, Access Control, Post room, Administration Health & Safety, Reception. Attained Supervisory skillsSecurity service role for a Tele-Housing Landlord. My daily duties include: Team & Control Room co- ordination; site access security; building quality control; co-ordination of emergency evacuations. Digital CCTV surveillance systems ensuring the day to day operation of their highly sensitive premises is running smoothly.