I have implemented numerous systems into the business based on an SQL back end including a fraud search tool (utilising fuzzy logic) developed in MS Access and ASP, Web based search and reporting tools as well as dashboards for monitoring report production and availability.Growing the existing SQL server from a data storage\back up facility, to an in-depth reporting and analysis tool, used by multiple business areas.Created a data warehouse style reporting suite based over multiple sourced data feeds.Developed decentralised systems used utilising secure login and monitoring solutions.Analyse, audit and stewardship of all data held in the SQL server.Introduced automated data import and processing originally through DTS and more recently migrated to SSIS.Liased and managed the relationship with core data owners in the business ensuring best practises are used.Managed a proposal to migrate to a multiple dedicated server environment, to ensure enhanced application support as well as supporting reporting requirements.

Produce device lifecycle analysis reports to drive future ranging decisions and commercial negotiations. New product introduction analysis, with a view to identify potential problems and offer solutions.Managing multiple external data sources in SQL and create summary reporting tables.Implement easy to access data sources for others in the business to find the information they require and encourage self service.Create report packs for the senior management team with intelligent commentary.Ensure 100% data accuracy and ensure all process were documented to a high level.

Created systems to monitor warehouse stock control and forecast intake volumes.Worked with the warehouse team to introduce new process and procedures for stock control and data accuracy.Introduced reporting and presentation packs to aid in operational activities as well as senior management updates.Involvement in company wide and departmental projects in a consultancy and a project owner capacity.Worked with suppliers to drive new USIM technologies and ensure all potential was gained from the product and the supplier relationship.

Dealing with customers to arrange exchanges of faulty equipment and liasing with the warehouse and returns team. Answering technical enquiries relating to the product range.Dealing with retailers about queries relating to the ordering system.

Data management within SQL and FoxPro.Network administration for Microsoft Small Business Server.Management of migration to a full NT4 Server and MS Exchange network.Cleanse of client data for marketing including mail shots with postal address cleansing.Developed data capture systems including reporting suites for clients detailing responses and success levels of campaigns.

Data retrieval and analysis from an AS400, using SQL query tools (AS400 query and Visio).Bespoke developed applications in MS access.In house I.T training covering MS-Office suite, including running training courses and creating course outlines and documentation.Management and supplier reporting suites including KBI's.