• GenAI program management lead for sales and marketing• Chief of Staff for our SVP of Sales Ops / Product Development• Financial operations and vendor management• Client-Based Acquisition lead for Salesforce and CPQ readiness• Execute NPS process and development roadmaps for Salesforce and CPQ teams

• Successful in leading organizations through strategic development, program management and technical delivery to drive and adapt to change. • Focusing on digital transformation within our business units to drive evolution through learning and adoption of new technologies.• Digital Transformation lead for GPT accountable for 94+ initiatives delivery $149M in benefits

IT Portfolio and Program Management Director leading a scrum team of project managers that are responsible for the performance of large-scale software and infrastructure initiatives associated with the global enterprise technology and solutions organization.• Lead organization alignment, developing scrum teams to be more product oriented and support business unit job personas• Develop a strategy for project managers to work within Agile teams to accomplish enterprise-wide initiatives in a successful and repeatable fashion• Build and foster relationships with clients to design and deliver products and solutions • Implement transformational changes in the use of Waterfall, SAFe and Scrum Agile, maximizing ROI• Partner with stakeholders to define team vision, mission, and minimal viable investments (MVI)• Developed the Community of Practice Program for Product Owners to establish guidelines, build consensus, design dashboards for metrics and key performance indicators (KPIs), increase communication and productivity for the organization• Coach agile teams in best practices to facilitate, gather metrics and provide reporting to senior leadership and stakeholders

IT Project and Portfolio Management Director accountable for successful execution of global enterprise programs and service management for end user computing and infrastructure services spanning all business units. Responsible for effective implementation of a $10M+ annual project portfolio.• Drive operating model implementation from an ITIL framework to an Agile methodology• Lead organization alignment, developing scrum teams to be more product oriented and support business unit job personas• Partner across IT and business units to bridge the gap and improve interactions• Manage work of technical and business workstream leads to follow the program-developed life-cycle methodology, while providing status and communications to stakeholders, sponsors, and C-level executives on quality, risk and change management• Develop strategy of Project Management Office and all governance procedures that ensured successful requirements analysis, technical design and development, implementation and support transition• Manage business unit project alignment, portfolio demand management and prioritization, executive briefings, staff management, and career development• Develop portfolio and budget dashboards for executive leadership and program sponsors• Accountable for the full life cycle management of large IT programs and oversight of multiple, multi-group, international technology projects• Oversight and management of IT Service Management across ADP's Global I&O organization• Responsible for the development of viable financial models that foster new technology adoption• Interacted daily with senior technology leaders and business unit customers, created self-service reporting and provided formal monthly reviews, ensuring 100% customer satisfaction during delivery acceptance

Responsible for enterprise, cross-divisional projects with a high degree of complexity and medium to high risk. Development of project scope, objectives and of team member roles and responsibilities. Application of standard project management methodology, tools and practices to ensure successful outcomes of projects. Responsible for supervising and mentoring PM-1's assigned to projects. Manage multiple large cross-divisional projects at one time that can be of high enterprise risk• Organize, manage and direct project team tasks and assures proper application of EPMO standards, tools and methodologies in project work.• Identifies and assembles project team(s) and provides leadership and mentoring to assure effective project completion • Delivers full project objectives on time and on budget as well as contributes to development of high-level business cases and post-implementation benefits estimates and recovery plans.• Manages all project risk levels develop appropriate contingency plans and pro-actively identifies changes to eliminate future occurrences.• Responsible for maintaining current and complete project management data and documents in enterprise systems; analyzes and reports project performance metrics as requested

Spearheaded a group of 10 senior project managers in Project Management Office (PMO), prepared work schedules, and allocated staff appropriately. Assumed full responsibility in goal setting, mentoring, as well as in training and development of staff to achieve the maximum performance level. Worked collaboratively with customers, stakeholders, sponsors, business analysts, customer relationship managers, and project team members in planning and executing large-scale IT projects. Addressed and resolved complex, technical, organizational, and strategic issues under time constraints. Built and cultivated long-term, quality relationships with vendors and functional areas outside of IT.Major Accomplishments:• Established and implemented a strategic vision for the team while ensuring the quality and integrity of work• Displayed unsurpassed leadership in creating project portfolios and managing portfolio of projects across infrastructure services• Adhered to strict compliance with industry accepted principles and established firm guidelines to bring in projects on time, within budget, and still meeting business requirements• Primarily held responsible for identifying ways to reduce costs, improve efficiency, and increase productivity

Meticulously led the design and operations of complex information technology (IT) projects toward fulfillment of corporate goals and objectives. Monitored the business to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Rendered assistance to functional managers with respect to resources, deliverables, and expectations. Fostered positive working relationships with functional areas outside of IT to achieve the objectives of projects with enterprise-wide impact.Major Accomplishments:• Directed and coordinated daily operational aspects of project life-cycle development and ensured the successful delivery of simultaneous, large-scale, and mission-critical projects within budget, quality, and time constraints• Initiated the development of new processes as well as the improvement of existing processes for infrastructure operations groups • Integrated project management guidelines, standards, and procedures to drive performance in alignment with IT and business strategies, including risk and operational management metrics• Forged team collaboration sites (SharePoint and eRoom) and oversaw project resources, which included resources from network (LAN/WAN), architecture, desktop, voice, exchange, wireless, operations and process, communications and training, deployment, and others

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