Vice President Operations
Current
May 2014 - Present
AeroLeads people directory · profile
Gary Janos Email & Phone Number
Vice President, Operations at Orasi Software
at
Orasi Software
1 work email found
@orasi.com
1 phone found area 770
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Vice President, Operations at Orasi Software
Location
Kennesaw, Georgia, United States
Who is Gary Janos? Overview
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Quick answer
Gary Janos is listed as Vice President, Operations at Orasi Software at Orasi Software, based in Kennesaw, Georgia, United States. AeroLeads shows a work email signal at orasi.com, phone signal with area code 770, and a matched LinkedIn profile for Gary Janos.
Gary Janos previously worked as Vice President Operations at Orasi Software and AVP, Operations at Orasi Software. Gary Janos holds B.S., Management Information Systems (Mis) from Canisius University.
Company email context
Email format at Orasi Software
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{first}.{last}@orasi.com
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Profile bio
About Gary Janos
I am a highly accomplished professional and leader with a rich mix of Business Operations, Customer Support and Executive Management experience having managed a blend of global support organizations. I have a proven track record of success in these areas and I am passionate about building efficiencies in the organization, motivating teams, improving the overall customer experience and most importantly, making a difference.For over 35 years I have worked in and around software / technical support organizations and I am well-versed in business operations, contact center technologies, managing people and inspiring motivation in teams to increase customer satisfaction, drive organizational improvements and pushing towards surpassing revenue targets. I bring to the table experience in leading people, day-to-day business operations and software support and I am well versed with a multitude of systems and employee performance/satisfaction tools. Motivating and retaining employees is paramount to me and creating that ‘perfect culture’ is a key ingredient to reducing churn. To me, it is all about getting new business, retaining existing customers and always keeping a very high level of customer satisfaction that exceeds everyone’s expectations all the time.I have a degree in Management Information Systems from Canisius University in Buffalo, New York and a degree in Computer Science. I was a previous member of the International Customer Service Association, a member of the Service & Support Professionals Association (SSPA), current President of the Eagle Watch Men’s Golf Association and extremely active in coordinating and running charity golf tournaments in and around North Georgia. Outside of the office I enjoy spending time on the golf course, playing other outdoor sports and most importantly, enjoying quality time with family and friends.
Listed skills include Saas, Enterprise Software, Crm, Salesforce.Com, and 36 others.
Current workplace
Gary Janos's current company
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11 roles
Gary Janos work experience
A career timeline built from the work history available for this profile.
Avp, Operations
Orasi is a leading provider of software testing services using the HP test management and automation technology. For over 15 years, Orasi has consistently helped customers successfully implement and integrate software testing environments to reduce the cost and risk of software failures. If you are looking for help with an initial implementation or an.
Feb 2012 - May 2015
Director Of Software Customer Support
TMP Worldwide is the largest independent firm focusing on recruitment advertising and communications. We offer a depth of resources and services unparalleled in our industry. From industry-leading digital expertise and Global Brand development, to traditional creative and targeted media planning, TMP Worldwide is your single source for recruitment.
Jan 2011 - Jan 2012
Sr. Manager, Customer Support & Operations
MicroStrategy (formerly Angel.com) is a provider of industry-leading IVR and call center solutions delivered via state-of–the-art Software-as-a-Service (SaaS) platform. Angel solutions put the caller firstSM with every call, enabling callers to get the information they need quickly and helping business of all kinds realize improved service levels and.
Nov 2009 - Nov 2010
Director, Technical Support North America
For over nine (9) years I focused on growing the existing call center into a strong Technical Support team with diversity, depth and the will to be successful. With Wildly Important Goals (WIG's) in place and the drive of the entire team, we were successful. I transitioned our existing phone system to a virtual ACD support tool with CTI and integration to.
Jan 2003 - Jul 2009
Director, Customer Support & Operations
Starbase Corporation
Prior to Borland Software, I was a Director of Support & Operations for Starbase Corporation in which I was directly involved in the geographical planning and building of the support centers world-wide. We grew our customer base and developed customizes apps for customers to interact with us seamlessly.
Feb 2001 - Jan 2003
Vice President, Customer Support & Operations
Technology Builders, Inc.
As Vice President for Technology Builders I was tasked with building their Customer Support organization from scratch and supported customers from all over the globe. I was deeply involved in process engineering and project management as we implemented new call-center technology for both our internal and external customer base.
Jul 1998 - Feb 2001
Director / Sr. Manager, Customer Care & Technical Support
In 1995 I worked for Nextel Communications as a Senior Manager and Director of Customer Support. Under my leadership and technical savvy, Nextel*s call center grew from 6 to over 400 customer support and technical representatives.
Oct 1995 - Jul 1998
Customer Care Manager
Dial Call, Inc.
In 1995 I worked for Dial Call, who was shortly thereafter acquired by Nextel Communications, as a Senior Manager and Director of Customer Support. Under my leadership and technical savvy, Nextel’s call center grew from 6 to over 400 customer support and technical representatives.
Mar 1995 - Oct 1995
Technical Support Manager
Knowledgeware, Inc.
Customer Support Manager for 12 to 15 Support Engineers.
Apr 1991 - Mar 1995
Sr. Support Engineer
Barrister Information Systems
Sr. Support Engineer and Consultant managing all aspects of training, word processing and database applications, implementation and support.
Jan 1987 - Apr 1991
2 education records
Gary Janos education
B.S., Management Information Systems (Mis)
Canisius University
A.S.S., Computer Science
Niagara County Community College
FAQ
Frequently asked questions about Gary Janos
Quick answers generated from the profile data available on this page.
What company does Gary Janos work for?
Gary Janos works for Orasi Software.
What is Gary Janos's role at Orasi Software?
Gary Janos is listed as Vice President, Operations at Orasi Software at Orasi Software.
What is Gary Janos's email address?
AeroLeads has found 1 work email signal at @orasi.com for Gary Janos at Orasi Software.
What is Gary Janos's phone number?
AeroLeads has found 1 phone signal(s) with area code 770 for Gary Janos at Orasi Software.
Where is Gary Janos based?
Gary Janos is based in Kennesaw, Georgia, United States while working with Orasi Software.
What companies has Gary Janos worked for?
Gary Janos has worked for Orasi Software, Tmp Worldwide Advertising And Communications, Microstrategy, Borland Software, and Starbase Corporation.
How can I contact Gary Janos?
You can use AeroLeads to view verified contact signals for Gary Janos at Orasi Software, including work email, phone, and LinkedIn data when available.
What schools did Gary Janos attend?
Gary Janos holds B.S., Management Information Systems (Mis) from Canisius University.
What skills is Gary Janos known for?
Gary Janos is listed with skills including Saas, Enterprise Software, Crm, Salesforce.Com, Management, Integration, Cloud Computing, and Customer Service.
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