A highly skilled leader with deep knowledge of both public administration and commercial enterprise. Recognised as a transformation specialist who works with organisations to introduce reform and achieve profitability through enhanced stakeholder management, customer service, re-engineering processes, and staff engagement. Ability to deliver clear guidelines to all levels of management including senior executive leadership teams and boards of directors to embrace change as a way of life. Leverages from extensive stakeholder engagement to build and forge strong customer and external agency relationships. Embraces technology developments and regularly involved in the development of systems to deliver next-generation services. Builds performance driven teams.