Gary Jones Email and Phone Number
Gary Jones work email
- Valid
- Valid
- Valid
- Valid
Gary Jones personal email
Thank you for taking time to review my LinkedIn profile and career history.I have over 20 years of experience with team management and employee development in a variety of responsibilities, especially sales management, customer service management, training and development, call center, and restaurant operations. I have also studied hospitality industry administration and have several years of restaurant management experience. I have been involved with various private investigation firms throughout my career as well, and continue this service on a limited basis.Since my youth and continuing through my adult life I have been involved with various non-profit organizations in both volunteer and paid roles.For many years, I helped develop a team of over 30 sales and training managers and 300+ sales agents with the highest sales volume and customer retention DISH Network Authorized Retailer in the United States.For the last decade, I have led a team of franchise restaurant managers for six Jimmy Johns locations in the Broomfield and Thornton area.As a licensed private investigator, I also continue to do private detective and investigation services on a contract basis.I am currently beginning a new career journey with Elevations Credit Union. I am always excited to meet new people and discuss how my experience may be beneficial to your goals, so please feel free to connect with and contact me.Specialties: Leading and developing successful sales and training management teams. Fraud investigation, and security analysis.
Colorado Private Detective And Investigation Services, Llc
View- Website:
- copiservices.com
-
Private InvestigatorColorado Private Detective And Investigation Services, LlcDenver, Co, Us
-
Senior Member Solutions GuideElevations Credit Union Sep 2024 - PresentBoulder, Colorado, Us -
Member Solutions GuideElevations Credit Union Jan 2024 - Sep 2024Boulder, Colorado, Us
-
Private InvestigatorColorado Private Detective And Investigation Services, Llc Aug 2018 - Oct 2024I have worked with various organizations since 1997 conducting activities such as service of process, fraud investigations, fugitive recovery, secret shops, security review, and private investigations of individuals for the purposes of background checks and compliance. I continue to work as a licensed investigator on a private contract basis.
-
Area ManagerJimmy John'S Feb 2014 - Jan 2024Sandy Springs, Georgia, UsManage all functions of several Denver area Jimmy John's restaurants, including Broomfield, Westminster, Thornton, and Northglenn, to ensure great customer service and high quality products are delivered every day.Develop community-based promotions to ensure restaurant profitability.Oversee management teams for multiple store locations and develop strategies for sales growth and employee advancement.Responsible for the successful execution of fast, accurate, sandwiches and world-class customer service while maintaining clean and organized stores. -
CcpSykes Home Powered By Alpine Access Sep 2012 - Dec 2013Tampa, Florida, UsGE Consumer Finance / GAP Customer Care Project -
General Sales ManagerInfinity Sales Group, Llc Feb 2008 - Mar 2012Boca Raton, Florida, UsResponsibilities Include: Lead a team of over 30 coaches and managers and over 300 sales agents in the selling of DISH Network and related products. Ensure maximum profitability in sales while maintaining professionalism and compliance with quality assurance expectations. -
General Customer Service ManagerInfinity Sales Group, Llc Sep 2008 - May 2009Boca Raton, Florida, UsLead team of one customer service manager and approximately 20 customer service representatives, as well as a team of 1 compliance manager and three quality assurance agents. Provide exceptional customer service while maintaining sales goals.
-
Training And Recruiting ManagerInfinity Sales Group, Llc Feb 2008 - Sep 2008Boca Raton, Florida, UsResponsibilities include: Develop and implement a training program for new and existing employees of an inbound sales call center. Manage legal compliance and quality assurance guidelines. Manage compliance monitoring and development with a focus on increasing sales and reducing customer churn.
-
Field Sales DevelopmentDish Network Jul 2006 - Feb 2008Englewood, Co, UsCall Center and Field Sales Training and Development. Responsibilities included: Managing sales and training programs for National Account retailers such as Sears, Radio Shack, and Sam's Club. -
Fraud InvestigatorDish Network Jul 2005 - Jun 2006Englewood, Co, UsGather and analyze data to investigate customer accounts which ensures Residential Service Agreement compliancy. Gather and analyze data to investigate internal employee fraud and implement new business practices to prevent future fraud. Resolve departmental and customer disagreement issues and alert staff and management of business impacting implications. Set up of new accounts when violation of the residential service agreement is verified. Develop, deliver, and implement fraud prevention related training material to both new Investigators and as continued education for Senior Investigators.
-
Expert TrainerDish Network Jan 2004 - Jun 2005Englewood, Co, UsDevelop and deliver New Hire Programs and continual education for existing employees such as written modules, assessments, evaluations, and web-based training materials. Work with various organizational levels to develop and present material specific to departmental and company goals. Maintain training, participant, and reference materials and equipment. Work with other staff trainers to further develop their project management skills and developmental guidance to enhance their training skills. Create attrition management plans and implement additional training procedures to reduce attrition.
-
Executive Resolution SpecialistDish Network Jan 2003 - Dec 2003Englewood, Co, UsSupport for escalated phone, written and e-mail issues with an emphasis on mutual resolution. Handling of Better Business Bureau and Attorney General Complaints. Supervise Executive Resolution Team in a Team Lead capacity. Various projects for upper management and executives.
-
Advanced Technical SupportDish Network Aug 2002 - Jan 2003Englewood, Co, UsResolve escalated technical support issues. Provide tracking and trending of reported issues. Recommend troubleshooting procedures and resolution techniques.
-
Bar Manager And Dining Room StaffGussies Restaurant & Lounge Nov 2000 - Jul 2002As bar manager my responsibilities included ensuring proper bar staffing based on business projections, daily review of product inventory usage, nightly cash register reconciliation, setup and breakdown of special events. I would meet with product vendors and make recommendations to ownership for changes to beverage menu. I also held primary responsibility for bar and restaurant beverage service during peak hours. Depending on business needs I would also work with the dining room service staff including food preparation, customer service, and presentation of specialty desserts.
-
Assistant ManagerPizza Hut Aug 1997 - Nov 2000Plano, Tx, UsSupervise shifts of 5-20 employees including phone staff, kitchen staff, and drivers for a delivery / carryout location. Responsibilities included ensuring prompt, friendly service. Direct overall activities and performance of hourly staff. Handle verbal guest complaints immediately, and communicates verbal and written complaints to the General Manager. Monitor and maintains adequate food and beverage inventories. Ensure maintenance of restaurant cleanliness and sanitation according to company guidelines and government standards. Complete daily reports and documents on a timely basis. Ensure the adherence of all cash handling procedures. Communicate effectively with other management staff. -
Training Director - Denver ChapterAmigos De Las Americas Aug 1997 - Jul 1998Houston, Texas, UsPlan the training program following the AMIGOS Volunteer Training Objectives and implement the Core Curriculum. Design a training calendar to include all Core Curriculum activities and to meet the training needs of the chapter. Identify and obtain the resources needed to execute the program. Plan and oversee the facilitation of all training meetings, retreats and service learning programs, including the purchase of materials as needed. Select, train and supervise all members of the chapter training staff team (for example, veteran Volunteers). Participate in the interview and selection process for all applicants to the AMIGOS chapter. Assist in preparing and managing training budget. Evaluate each Volunteer’s progress to ensure his/her successful completion of training. Monitor and communicate any concerns to Chapter Board and/or the International Office as appropriate, paying special attention to Volunteers with behavior that is questionable. Counsel out Volunteers if necessary. Serve on the training team of the chapter board and report on all training-related issues. Assist in recruiting new volunteers. Communicate with parents. See that all applications and forms required of Volunteers are completed and submitted to the International Office in a timely fashion. Assist in motivating and overseeing the group fundraising activities of the Volunteers.
Gary Jones Skills
Gary Jones Education Details
-
Metropolitan State University Of DenverHospitality Management -
Dale Carnegie TrainingEffective Communications And Human Relations
-
Front Range Community College
-
Broomfield High SchoolHs Diploma
Frequently Asked Questions about Gary Jones
What company does Gary Jones work for?
Gary Jones works for Colorado Private Detective And Investigation Services, Llc
What is Gary Jones's role at the current company?
Gary Jones's current role is Private Investigator.
What is Gary Jones's email address?
Gary Jones's email address is gj****@****ess.com
What schools did Gary Jones attend?
Gary Jones attended Metropolitan State University Of Denver, Dale Carnegie Training, Front Range Community College, Broomfield High School.
What are some of Gary Jones's interests?
Gary Jones has interest in Leadership Development Management.
What skills is Gary Jones known for?
Gary Jones has skills like Training, Team Leadership, Employee Training, Customer Service, Sales, Leadership Development, Recruiting, Call Centers, Coaching, Customer Retention, Budgets, Sales Operations.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial