Gary, who has over 20 years of solid operations experiences with Cathay Pacific Airways, is generally considered as a well-respected aviation veteran by his immediate managers, peers and subordinates. In addition to a deep understanding to the airline and travel industries, he is knowledgeable to respective customer service and operations standards. Gary is also a highly communicative and people-oriented professional who can communicate and work well with people at all levels. His key strengths include but not limited to being highly detail-oriented, well versed in airline systems and travel regulations, and strong computer literacy. During his tenure with Cathay Pacific, he had gained extensive exposure to ground customer service, flight operations and systems development. As always, Gary is a humble learner and self-starter who is opened to new and exciting career opportunities.