• Manage a 24/7 operation consisting of 100+ trucks and 20 office employees’• Negotiate the best freight rates with customers to secure yearly contracts that maximize profitability and capacity.• Prospect and cold call potential new customers while maintaining close relationships with current customers. • Responsible for over 15 million in sales in each of the last two fiscal years • Oversee safety operations to ensure trucks and drivers are running legally under current government DOT regulations. • Monthly P&L review to confirm operation remain in the black• Devise new marketing plans to grow business and enhance profitability while maximizing the effectiveness of the fleet• In charge on driver recruiting and retention

• Responsible for determination of drivers’ compliance with all federal and state laws • Developed a new company database that breaks down the company’s FMCSA score and pin points areas within the company that need to be improved to prevent safety score from exceeding the federal threshold

• Prospected and developed new relationships with companies in the technology industry while maintaining current relationships with established customers.• Scheduled and conducted meetings with Lead Engineers to present to them the array of products we have to offer and discussed which would be the appropriate product to solve their problem• Demonstrated product knowledge by creating and improving brand awareness through conducting lunch and learns, 1 on 1 meetings, and attending numerous conventions.

• Take inbound calls from customers answering any question they may have regarding ticket prices, seating chart, schedules, and group rates • Generate new leads by cold calling previous ticket buyers and providing them with information in regards to ticket pricing and ongoing promotions• Make follow up calls to customers who have shown interest during initial contact

•Collected data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations •Provided competitive analysis on various companies’ market offerings within the telecommunication industry and identified market trends, pricing models, sales and methods of operation•Presented the results of complex analysis in easily understandable Excel and PowerPoint documents to company executives and provided predictions of possible strategic moves from competitors

•Assisted owner in day-to-day operations by assisting with inventory supply and delivery as well as provided strategic development through social media•Analyzed logistics of inventory on a weekly basis to ensure maximum efficiency•Handled over 100 customer interactions per day, offering detailed, friendly, and polite service to ensure customer retention

•Performed system, unit, acceptance, regression, load and functional testing on dozens of applications using both automated and manual testing methods including SQL database •Recognized consistently for excellent problem solving and analytical skills by programmers and supervisors•Loaded software programs to kiosks and prepared them to be shipped to their proper destination

• Helped company maintain high customer service rating by initializing conversation with patrons to identify their needs, and to provide them with services/products that best fit their needs. • Organized and coordinated more than 20 charitable golf tournaments • Trained and supervised new employees to insure they were knowledgeable of their duties and company expectations for and from them