Gary Lester Email and Phone Number
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Gary Lester personal email
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An experienced leader with a demonstrated history of exceptional results in achieving strategic goals of an organization. Extensive skills in performance improvement, training and development, data analysis, presentations and customer/client relationship management. People Development: I enjoy mentoring and investing in others while contributing to the advancement of their careers. I align people development with a company’s strategic goals and core values.Leadership: I combine operational experience with strong interpersonal skills, conflict resolution, and empathy to create a healthy corporate culture and productive work environment. Passion: I am passionate about successfully run operations, which I accomplish by engaging employees to understand and take ownership in the quality of service which involves people, processes, and products.
Regional One Health
View- Website:
- regionalonehealth.org
- Employees:
- 1434
-
Director, Patient ExperienceRegional One Health Sep 2023 - PresentOversees all aspects of patient experience, including but not limited to: inpatient satisfaction, outpatient satisfaction, and CAHPS scoresDevelops annual budget for the department and manages expenses to stay within budgetCreates long-term strategy for improving patient experience and implements action plans to achieve goalsConducts patient rounds for goodwill and to inquire of care and servicesCollaborates with other departments to resolve problems that impact patient experienceEducates staff on importance of delivering excellent customer service and provides training as neededServes as a resource to staff on best practices for providing compassionate care and exceptional serviceRecognizes employees who provide outstanding customer service
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District Director-Food And NutritionTaher, Inc. Dec 2020 - Sep 2023Managing all functions of the food service department and its resources.Support additional school district by being responsible for administrative and compliance duties including financial analysis and reporting. Manage and lead a team of associates, including hiring and training new employees.Ensuring that staff meet all culinary, safety, and sanitation standards and regulations.Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts.Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service.Addressing customer service needs. -
Director, Patient ExperienceTenet Healthcare 2019 - 2020Assist with non-clinical needs and requests.Pro-actively identify, address, and escalate potential issues through patient rounding.Strive to reach resolution to issues, and close the loop.Collaborate with staff and other hospital departments to provide a seamless experience for patients and their families.Perform service recovery appropriately and when necessary.Conduct daily audits and patient rounds.Communicate clearly and effectively.Present to members of the leadership team and individual departments on a regular basis.Conduct training sessions with hospital staff.Act as role model for all patient experience initiatives and essential behaviors. -
Director Of Operation, Food And Nutrition ServicesSodexo Feb 2018 - Nov 2019Manages salaried managers and hourly associates in the Food Service DepartmentOversees the overall direction, coordination, and evaluation of the accountInterviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problemsPrepares and manages annual budgetUtilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc. -
Sr Director, Food And Nutrition ServicesMorrison Healthcare May 2011 - Jun 2015 -
Director Of Operation, Food And Nutrition ServicesSodexo Jul 2002 - May 2011
Gary Lester Skills
Gary Lester Education Details
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Human Resource Management -
Dietary Manager Certification -
Hospitality Administration/Management -
Associates Degree/Business Management
Frequently Asked Questions about Gary Lester
What company does Gary Lester work for?
Gary Lester works for Regional One Health
What is Gary Lester's role at the current company?
Gary Lester's current role is Director, Patient Experience Regional One Health.
What is Gary Lester's email address?
Gary Lester's email address is ga****@****lth.com
What schools did Gary Lester attend?
Gary Lester attended Delta State University, University Of Florida, Southwest Tennessee Community College, Southwest Tennessee Community College.
What are some of Gary Lester's interests?
Gary Lester has interest in Social Services.
What skills is Gary Lester known for?
Gary Lester has skills like Food Quality, Food Safety, Customer Service, Food Service, Food, Inventory Management, Food Preparation, Budgets, Catering, Food Service Operations, Serve Safe Certified, Hiring.
Who are Gary Lester's colleagues?
Gary Lester's colleagues are Donovan Sheffield, Tonya Palmer, Lashundra Parker, Joseph Harris, Kyle Edwards, Virgie Burton, Elexica Weaver.
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