Gary Lang Email and Phone Number

Provide strategic leadership to all service center employees and held full P&L accountability.Worked in close cooperation with Safety, Sales and HR functions to fulfill all customer service requirements and achieve organizations corporate objectives. Coordinated and provided information for both internal and external customers and complied with all government regulations and corporate directives. Defined roles and objectives of reporting team members and motivated to achieve the required performance standards.• Decreased accident and injury rate by 10% and built an effective safety culture through ensuring compliance with all safety guidelines and training staff on safety procedures.• Promoted a cooperative and harmonious work environment to facilitate positive employee morale, productivity, and continued performance improvement.

Oversaw all the logistics operations activities to ensure safe, efficient and cost-efficective DSD of dairy products. Drove efforts to continuously increase customer service and maintain competitive costs. Maintained required inventory levels, optimized resource utilization, and kept up with innovations in logistics systems and processes to identify and develop opportunities for improvement. Negotiated contracts with third-party warehouse, employees and carrier service providers and built productive relationships with customers and vendors. Responsible to meet the annual P&L budget and Operating IncomeResponsible for Cross Functional collaboration with the Sales, Operations, Safety and HR partners.• Reduced driver turnover rate by 55% through designing and implementing employee engagement program and providing advancement opportunities.• Reduce accidents and injuries by 30%, to earn the highest safety improvement award.• Outperformed budget goals and produced stellar results through strategically directing all operations and leading process and performance improvement initiative.

Directed global shipment operations for a diverse client base and negotiated contracts with TL and LTL carrier. Built and cultivated long-lasting relationships with third-party carriers and researched solutions to increase efficiency.• Successfully negotiated a long-awaited contract with Fed-ex through utilizing advanced negotiation skills and competitive business knowledge.• Orchestrated and implemented best-in-class transportation solutions that utilized the best cost option to maximize profitability.• Slashed annual expenditure by $1 million and ensured adherence with SLAs through establishing KPI formulation and evaluation process for outsourced carrier services.

Manage the Direct Store Delivery fleet, and third party cold storage and company facilities.Responsible for developing the long-term plans and annual budget for facilities and fleet. Responsible for fleet and facility vendor relationship and contract negotiations• Key team member DSD network of 127 warehouses and over 700 trucks, to a more efficient and variable network. Accomplished in 12 months from an original plan of 36 months. • Managed on-site audits to ensure that the most efficient warehousing to meet the customers needs.• Delivered the fleet budget under plan by creating a scorecard to better utilize equipment and control unwarranted expense.