Gary Pang Email & Phone Number

Singapore

Singapore

Singapore

Corporate Account Manager, I will manage customer accounts and build strong relationships by proposing Canon machine upgrades and recommending software solutions that enhance efficiency. My role involves conducting site visits, providing after-sales support, and ensuring customer engagement with our services. I also collaborate with internal teams to deliver exceptional service and monitor account performance for growth opportunities.

Singapore

(a) Start-Up Project: Executing a comprehensive project plan to launch a start-up, conducting market research and analysis, developing a marketing strategy, managing financial resources and budgets, building a strong team, and developing effective business processes and systems.(b) Employee Leadership/Training/Development: Developing and implementing leadership training programs, providing mentoring and coaching, conducting performance evaluations, collaborating on succession planning, promoting continuous learning.(c) Coaching & Training: Developing and delivering customized training programs, providing coaching and mentoring, creating individualized training plans, and improving training materials and methods.(d) Team Development & Relationship/Team Building: Planning and executing team-building activities, providing support for conflict resolution and effective communication, improving team productivity and effectiveness.

Singapore

(a) Operations (Stand-in Duties)(b) Sales & Administration(c) Customer Management & Customer liaison (d) Apple Expert Program (2017- 2019)(e) Apple Master Program (2019- Current)(f) Google Ambassador (2018- Current)(g) Misc. (As per requirement)

Muar District, Johore, Malaysia

(a) Monthly Accounts & Annual Audit Report:Led the management of monthly financial accounts and the execution of annual audits, utilising expert knowledge in QuickBooks and Excel to ensure accuracy and completeness of financial reporting.(b) Event Management:Strategised and executed large-scale events, expertly managing budgets and collaborating with vendors to deliver seamless experiences, utilising proficiency in event planning software and project management tools.(c) Coaching & Training:Developed and delivered comprehensive training programs to enhance team performance and foster individual growth, employing proficiency in coaching and training methodologies and obtaining certification in coaching.(d) Performance/Policy Management & Evaluation:Spearheaded the management of team performance and policy execution, consistently conducting insightful evaluations to identify areas for improvement, leveraging expertise in performance management software and evaluation tools.(e) Team Development & Relationship/Team Building:Successfully built and nurtured high-performing teams through targeted team-building activities, and mentored team members using best-in-class coaching and mentoring techniques to develop enduring relationships that drive success.(f) Employee Leadership/Training/Development:Demonstrated exceptional leadership by developing and executing employee development programs that drive individual and team growth, utilising proficiency in coaching and mentoring strategies and achieving certification in leadership.

Muar District, Johore, Malaysia

(a) Monthly Accounts & Annual Audit Report:Assist in managing monthly financial accounts and conducting annual audits, utilising proficiency in QuickBooks and Excel to ensure accurate and complete financial reporting.(b) Event Management:Provide support in the planning and execution of large-scale events, expertly managing budgets and assisting with vendor coordination to deliver seamless experiences, utilising proficiency in event planning software and project management tools.(c) Coaching & Training:Assist in the development and delivery of training programs to enhance team performance and foster individual growth, employing proficiency in coaching and training methodologies and providing administrative support to ensure successful execution.(d) Performance/Policy Management & Evaluation:Provide support in the management of team performance and policy execution, assisting in the conducting of evaluations to identify areas for improvement and maintaining proficiency in performance management software and evaluation tools.(e) Team Development & Relationship/Team Building:Provide support in building and nurturing high-performing teams through targeted team-building activities, and assist in the mentoring of team members using best-in-class coaching and mentoring techniques to develop enduring relationships that drive success.(f) Employee Leadership/Training/Development:Provide support in the development and execution of employee development programs that drive individual and team growth, assisting in the implementation of coaching and mentoring strategies and maintaining proficiency in leadership concepts and techniques.

Diploma, Information Communication Technology, 2 Lower

Activities and Societies: Event Organizer-Chairman, Rover, Swimming , etc Computer hardware and software, databases, networking.

Advance Certificate In Retail Management, Retail Management

Developing retail goals, objectives and growth plans. Crafting competitive positioning and strategies. Managing product selection.