Gary Markin Email & Phone Number

Friendly IT Consultant with 16 years hands-on experience; from 1st line support through to project management. I have a creative common-sense approach to ICT striving to ensure an optimised and future-proofed infrastructure on a budget. Although my experience has largely been with SMBs I apply ITIL practices where possible. Overall I aim to employ holistic and resourceful solutions making the most of in-house expertise, third-party providers and internal departments to provide balanced stable systems and services to our users.Employed with Hi-Tec | MAGNUM for the past 14 years journeying from ICT Assistant to Director. In this role I manage a small team and am able to enjoy the challenges of developing systems and improving business processes through embracing new technology and fortifying the old. Hi-Tec was a family business with a strong team ethic - this is something I value and adopt in my own approach to IT.Before joining Hi-Tec | MAGNUM I supervised a customer services team for Centaur Communications which I feel provided an ideal grounding for IT user and team support.Key fields:• VMware• Network architecture \​ security• Telecommunications• Microsoft Exchange• Disaster recovery \​ Business continuity • Citrix• CRM• Solid grounding in customer servicesKey responsibilities: • Management of IT and Communication systems at UK and Holland sites• Email management and administration for 5 global offices• Resourceful and creative project management• Evaluating, sourcing and implementing cost-effective solutions• Continually reviewing and revising processes• Troubleshooting performance issues and bottlenecks• Negotiating service contracts• Communicating technical concepts to all levels• Recruitment and training

Listed skills include Project Management, It Strategy, Change Management, Vmware, and 38 others.

• 

  Senior It Consultant

  Morcan Limited

  Mar 2017 - Present - London, United Kingdom