Gary Masters Email & Phone Number

Lichfield, Gb

Cannock

Responsibilities• Overseeing the tenders that the Hazardous Waste Services Department leads and support to ensure a high-quality, high-scoring bid is submitted on time.• Directly manage the Hazardous Waste Bid Team to ensure effective decisions are made and that the bid is effectively project-managed to achieve an on-time submission• Responsibility to manage and assist to write approximately 52 large bids per annum, which includes all TWM/Commercial bids plus at least 10% of the Hazardous Waste only bids (based on value) and at least 12 large Clinical Waste bids per year• Set-up and lead Bid Team Kick-Off calls together with the identified required SME contributors and set-up and manage bid project documents to record and manage response contributions and to then implement these into a high-quality bid document for submission• Identify and understand the bid strategy and ensure it meets the customer’s requirements to achieve a winning score, assisting with the utilization of compelling bid writing techniques• Work closely with the main Veolia ES Bid Team to ensure our output enables them to review and critique our bid and upload into the required on-line customer portal in a suitable format to meet the bid submission deadline• Oversee the work of the Hazardous Waste Bid Writers and SMEs/Contributors to ensure every bid is of a high quality and is a fully compliant bid• Feedback outcomes of both successful and unsuccessful bids to ensure Veolia continually improve the quality of our Bid submissions• Manage Bids submitted for all Hazardous Waste opportunities - estimated to be approximately 180 bids per annum in total• Liaise with the Veolia ES Sales Team to determine the support required for each bid• Work closely with the Hazardous Waste Commercial Manager to ensure financial models are prepared to the required format and that they meet the required financial returns on time

Birmingham

My key responsibilities at HealthTrust Europe were the analysis and extraction of information for Bid responses and writing of NHS Framework Bids. The Procurement Bid Solutions Manager (PBSM) was a key role within the UK & Ireland Procurement, Bids and Transitions team, and acted as the Procurement Lead working alongside the wider business on new bids and within the Core Bid Team on large/must win deals and other key deals as assigned in order to maximise competitive value within the bid. As the PBSM, I had a responsibility to help the business to achieve corporate sales growth and support OM targets. The role involved:• Supporting the development and implementation of purchasing and savings strategy for new business and supporting the control of third party spend in line with company budgets• Working with HealthTrust Europe Management as directed by the Director of Bids and Transitions to ensure Procurement Solution Bid Management and HealthTrust Europe Management have a good understanding of the strategy/relationship they have with the alliance partners on any assigned bid and where this can be utilised in Solution Management on such bids• Utilising and adapting existing or as appropriate creating new bid response collateral that is timely, high quality, relevant and up to date to support all procurement related requirements of the client response• Providing Procurement Bid Support with information to support the administration and housekeeping of all relevant Bid documentation within the defined tools

Walsall

My key responsibilities at RAC were to manage a coordinated approach to BBC and VW bids by applying appropriate governance and commercial challenge to ensure a winning strategy is delivered.• Manage bids within costs, provide commercial challenge that supports the win strategy• Lead a virtual team through the bid process to ensure that deadlines are met and agreed actions are delivered by relevant business departments. Build effective relationships with internal stakeholders• Create and maintain the Business Services bid process including compliance to the agreed processes• Effectively manage the bid, taking into account, commercial, financial and legal requirements• Understand & ensure the solution meets the client’s needs, whilst delivering a profitable return to RAC• Assist in the writing and production of market leading responses to ITT’s and bid response documents• Ensure a best practice approach is maintained at all times, including qualification and requirements• Definition of the win strategy, delivery planning, relationship management and governance• Produce and manage the Bid Plan, ensuring timely delivery of all activities• Coach and chase content contributors; Managing content quality reviews• Critique the overall Bid/Proposal document to ensure it tells a consistent, clear story

Kings Norton, Birmingham

My key responsibilities at Systems Maintenance Services Ltd. were to provide complete Global Bid Management support to the U.S. Head Office Global Service Delivery Manager and to mentor four Junior Global Bid Support Analysts directing them in all £ multi-million Bid Responses to Commercial IT & Project-Related activities, in order to substantially increase our Global portfolio.• Quoting Account Managers on International Bids and Time & Materials Requests• Identifying and initiating contact to prospective partners• Finding additional partners to fulfil immediate demands, often at short notice• Identifying and encouraging reciprocal business from our partners• Assisting in the management of our partner relationships• Assisting the quoting of projects where requested• Liaison with engineers for product knowledge when required• Liaison with the Global Service Delivery Manager regarding preferred suppliers & delivery methods• Run reports for the U.S. Management Team• Participate in regular International Management Conference Calls and On-Line Meetings

Crawley, West Sussex

My key responsibilities at Euroliance were to provide executive bid support to the Euroliance Company Secretary and the three Euroliance Directors as directed in all £multi-million bid responses to Commercial FM Bid project-related activities, in order to significantly increase our European portfolio.• To proactively support bids for Pan-European Total Facilities Management Services tenders in such manner as is reasonably necessary to drive the desired outcome for Euroliance• Write/author large parts of the PQQ/RFI/RFP/ITT proposal.• Formulating and developing alternative proposals, inc. value engineering & optioneering.• To produce reports through research and investigative work that provide critical data for the business to be able to make strategic, commercial decisions• Lead cross-functional teams to manage the end-to-end Bid Management process. Lead the bid response process from pre-sales, initial sales opportunity qualification through to formal RFP/RFI/proposal submission including bid team construction, roles and responsibilities, deliverables timeline and approval• Coordinate and manage bid response teams and the bid response process• Prepare and collate bid documentation in response to agreed tenders, managing bid plans and timetables, allocating tasks to the wider bid team, and submitting final bids• Develop and maintain strong relationships with key stakeholders• Question and challenge inputs to the proposals looking through the customer’s eyes• Help to develop and manage bid tools, including E-bids and content management

Karlsruhe, Germany-Based

Full Bid Project & Construction Management service for projects of all types and sizes, leading from the front at the earliest possible stage through to completion.Design & Procurement StageFormulate a design brief, select the right Consultants and manage the tender-bid process. Working continuously to ensure the Client has all information necessary to make the right decisions at the right times, MODIRIYAT manage the process to ensure that designs are delivered to meet Clients expectations.Construction StageWork with our Clients to pre-qualify suitable Contractors and where necessary; Sub-Contractors or Nominated Sub-Contractors for the tender process. Manage the tender, collect, assess and recommend Contract-award based on returned tenders after further negotiations. Throughout this stage we ensure that our Clients have access to all information ensuring every contractual requirement and eventuality is covered. Ensure that all Consultants, Sub-Consultants, Contractors, Sub-Contractors and Suppliers adhere to appropriate policies and procedures and the work progresses according to the Project Execution Plan (PEP). Detailed reporting ensures we are in control of the process every step of the way via the PEP. Identifying any foreseeable risks ahead of time and taking appropriate action to remove obstacles to progress.Handover StagePrior to and once the project is complete, we ensure any and all defects are identified and rectified within the agreed Contract-allocated time.

Karlsruhe, Germany

My main responsibilities at Citrix Online GmbH and Netviewer AG, included the daily administration of Key SaaS Accounts both in the DACH region, the U.K. and the U.S., and elsewhere. This included developing relationships with new clients (face-to-face via Citrix GoToMeeting software) to generate new business and also to manage existing accounts and to up-sell and cross-sell Citrix Online services and products. This also encompassed:• Acquisition of new customers and existing customer account management• Responsible for the complete sales process from first contact through to completion of contract• Completion of customer licensing requests and any further specific account requirements• Become a Trusted Advisor to the customer on all matters regarding their accounts through direct contact and presentation of Citrix software via phone and GoToMeeting• Creation and negotiation of a scenario that is a “win-win” for both the customer and the company• Provide sales forecasts in a timely and accurate manner to management in line with targets• Maintain accurate account activity information in Salesforce CRM System and SAP

Ashby-De-La-Zouch

My main activities and responsibilities at DemandPoint Ltd. were to proactively promote and sell software education events B2B across Europe, primarily using my business acumen and foreign language skills. This activity concentrated on contacting new customers and sometimes contacting existing customers. Maintain accurate account activity information in SalesForce

Cannock

My main responsibilities at General Motors Ltd. encompassed selling a minimum of 21 new and used cars per month, together with extra warranties, service-plans and Vehicle Replacement Insurance (GAP) policies. Responsible for complete sales process.

Tipton, West Midlands

My main activities and responsibilities at Angle Ring were to:• Develop and maintain an adequate pipeline of opportunities• Proactively promote and sell products and services to new/prospective clients, primarily using my foreign language skills to develop new business opportunities through a mix of research, cold calling and relationship building• Delivering well-researched and individually tailored sales presentations• Ensure creative, flexible Pricing and Quoting, thus providing company growth and profitability

Paris, France

Client Relationship• To effectively manage the relationship with the client and manage expectations in line with the agreed contract• Ensuring contract service delivery meets the service level agreement and provision of solutions where standards are not being met• Hold regular formal meetings with the client, to discuss performance on the contract, resolve outstanding concerns/queries and provide proactive advice to increase service levels• Provide the client with regular reports including variances, health and safety issues and costs• Provide client with proactive solutions to improve/save costs on contract and to improve service delivery• Management of issues with contract with client, in a timely and professional manner and delivery of satisfactory resolutions• Regular attendance at client premises to ensure performance standards are being met and resolution of issues where below standardContract Management• Delivery of agreed PPM and reactive maintenance, in line with SLA’s and cost• Have a full and in depth understanding of the contract/service level agreement with the client• Management of scope of contract and obtaining of agreement with client where services are to be provided outside of scope and at what cost• Liaise with international helpdesk and German service delivery teams to ensure effective and efficient delivery of service to client• Examination of reports from admin teams and identification of issues for discussion and resolution with the client• Management of costs to ensure agreed budget is being met and implementation of measures where costs are exceeding agreed targets• Management of comp fund, including discussions and agreements with client where scope of work is outside of agreed levels

Ft. Lauderdale, U.S.A. & Liverpool, U.K.

Foreign Editor-in-Chief of a team of four editors. Personally responsible for the content, design and layout of four daily on-line newspapers, i.e., Britain Today, France-Actualités and Die Welt/Welt am Sonntag.Responsible as Editor-in Chief for all other foreign language newspapers published in-house and distributed on-line.. Liaison between OceanSat/IDB and Agence France-Presse and Reuters news agencies in London, New York, Paris and Washington, D.C., and the New York Times.Following the acquisition of OceanSat/IDB Communications by IMC, Ltd., I then returned to the U.K. to supervise the seemless transition of all newspaper and broadcast media production.

Boca Raton, Florida, Usa

Foreign Language Editor for CRC Press, Inc. One of the world’s leading Scientific, Technical, and Medical publishers of Reference Books and Journals. As Foreign Editor, using my foreign-language skills, I was responsible for the complete publication process of said Books, Journals and computer publication of over 50 reference publications. It was my job to liaise with all in-house publication staff and all exterior foreign-language-speaking editors and contributors to effect timely publication.

B.A., Modern Languages With International Business, Course Not Completed Due To Emigration To The Usa

Gcse, 10 'O'-Levels And 4 'A'-Levels