Gary Mcwhorter Email & Phone Number

Portland, Oregon

Portland, Oregon

Tigard, Oregon

Implemented over 30 state and federal bills and regulations. Analyzed new requirements, communicated them to department heads and worked hand-in-hand with business areas to achieve demonstrable compliance. Effected change to proposed rules and pre-enacted legislation by evaluating impact and engaging lobbyists and trade associations.

Tigard, OR

Reviewed state and federal regulations for comparison with existing processes and documents. Made recommendations and/or implemented changes to achieve and demonstrate compliance. Managed preparation and responses for regulatory audits.

Tigard, OR

Identified opportunities for system and process improvements, prioritized efforts based on data analysis, submitted project requests and created business area requirement documents that served to guide regional and national projects. Represented management on decisions and approvals throughout project life cycles. Coordinated system testing. Composed.

Tigard, OR

Responsible to assure the Appeals & Grievance unit processed all cases in a manner that was fair to customers, compliant with government regulations and consistent with corporate interests. Provided written responses to inquiries from state regulators. Tracked and trended complaint data, identified opportunities for product and process enhancements.

Tigard, OR

Directed research, resolution and response for written correspondence from members, providers and brokers. Composed communications educating members and providers.

Tigard, OR

Assisted medical claims department through research and support tasks. Exceeded production expectations. Analyzed department work flow and implemented improved processes.

Master'S Degree, Pastoral Studies

Bachelor'S Degree, Business Administration