Gary Day Email & Phone Number

Melbourne, Victoria, Australia

As Technical Sales Specialist I am responsible for growing the business and providing high level service to existing customers in Vitoria and Tasmania, especially in the areas of non-destructive testing and laboratory equipment. Various business development activities are engaged in to grow and maintain a solid, high value customer base. I also act as.

Melbourne, Victoria, Australia

• Provide excellent technical support to internal and external customers, i.e., assist customers and account managers with product queries and applications troubleshooting in addition to making product.
• Generate qualified sales leads for account managers
• Individually respond to hundreds of queries per annum via email, phone and chat, covering the Merck 350K+ product lines across chemistry and life science areas.
• Liaise with global partners over technical issues raised via customers directly, Account Managers or Customer Service.
• Maintain product, market and industry knowledge and keep abreast of new developments in the marketplace.
• Provide product training for internal customer service/ tech support and sales personnel as required.

Sydney, New South Wales, Australia

• Key Responsibilities:
• Provide excellent technical support to internal and external customers, i.e., assist customers with product queries and applications troubleshooting including assisting with product selection decisions
• Answer / liaise with global partners over technical issues raised via customers directly, Account Managers or Customer Service

Sydney, Australia

• Key responsibility areas
• Act as the in-field technical sales specialist for all chemistry and analytical science products and generate sales opportunities for account managers.
• Support the implementation of the marketing plans, strategies and policies to achieve the efficient, effective and profitable marketing of Chemistry, Chromatography & Instrumental Analytics product portfolios.
• Monitor sales results against budgets within the allocated customer base and take appropriate action to at meet budgets and forecasts.
• Initiate activities to ensure positive growth.
• Maintain product, market and industry knowledge and keep abreast of new developments in the marketplace.

Sydney, Australia

Nine month project role with overall sales and marketing responsibility for the Solvents and Inorganic Reagents business at Sigma-Aldrich.

Sydney, Australia

• This role combined field application solutions for customers, strategic engagement of key customers and opinion leaders, backroom technical support, marketing of certain product lines and front line sales for.
• Developed analytical consumables and chemicals sales opportunities in 2015 for Key Account Managers.
• Led the effort for significant sales growth in key product line areas in 2014 and 2015.
• Provided sound technical support in all Analytical and chemical areas.
• Established professional relationships with technical and procurement heads in a large number of customer sites.
• Formed a number of collaborations with academic and industrial customers leading to the creation of successful new analytical methods.

Melbourne, Australia

• Maternity leave contract position - Responsible for all sales and marketing functions concerning analytical instrumentation in Victoria and Tasmania. Product line areas: chromatography (LC, GC, GCMS. LCMS) atomic.
• Successfully met sales targets.
• Authored winning tenders for instrument sales 2012
• Created sales and marketing strategy for several laboratory instrument product lines for VIC for 2013.
• Enhanced company profile by organising trade exhibitions at scientific conferences.

Melbourne, Australia

• Australian Nanotechnology Alliance (ANA) is a membership-based, peak industry group for nanotechnology in Australia, encouraging collaboration between Researchers and Manufacturers, while increasing nanotechnology.
• Authored successful proposals to various Government Departments, winning several contracts.
• Performed comprehensive review of nanotechnology research and use in Australia up to 2011 for the Federal Government Department of Innovation, Industry Science and Research (DIISR).
• Developed the 2011 marketing strategy to enhance Queensland Government profile in nanotechnology.
• Organised over 20 industry networking events held in all Australian States during 2010/2011.
• Actively promoted the ANA’s activities to research, business and Government communities.

Glen Waverley, VIC

• Maternity leave contract position, Instrument Sales product areas included: chromatography (LC, GC, GCMS, LCMS), atomic spectroscopy (AAS, ICP-OES, ICP-MS), materials characterization (FTIR, IR microscopy, Raman.
• Successfully met 100% sales target with a sales lead to sales closure conversion rate of over 70%.
• Established and maintained an extremely large customer database
• Enhanced company profile by organising trade exhibitions at scientific conferences

Sydney, Australia

• Contract role to help start a new business area for this company acting as Sales and technical support for a range of nanocoating surface protection products for glass, stone, stainless steel & textiles.
• Established a significant business development pipeline from scratch
• Singlehandedly created all marketing materials for new chemical product lines, including, press releases, web pages, and all product technical information.
• Developed the marketing strategy, enhanced company profile at exhibitions and industry networking events.

• This position involved establishing the PerkinElmer NSW office, while also performing all sales and marketing functions concerning analytical instrumentation in New South Wales. Market sectors served include.
• Established and set up new NSW office.
• Updated existing NSW customer database and established new business development pipeline.
• On target to meet sales expectations..
• Enhanced company profile at conference trade exhibitions, industry networking events, and by personally visiting numerous existing or potential customers.

Phd, Chemistry / Polymer / Materials Science

Mba, Project Management And Marketing