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IT specialist with wide ranging experience and a track record of successful innovation and technology strategy & application to make a difference to the business. ITIL qualified professional in energy commodities trading and investment bank sector, leading critical projects and management of teams, including managed services. Key stakeholder relationships at all levels with good influencing skills which set clarity and consistency within my teams, skilled in explaining technical issues to non-technical audiences. I consider technology to be an enabler, essential to support the day-to-day business activities and business growth, the business need has to be put first.For my recent managerial roles at Centrica, ENI and BP, I have been recruited into new positions in the respective organisations, to assist in organisational, process and systems transformations, budget and resource planning which also gave me the benefit to define the scope and boundaries to make the roles my own.Foundation certificates in Prince2, ISEB Business Analysis, ITIL v3 and ITIL Intermediate in Service Transition. Certified Scrum Master.Specialities:Service ManagementVendor ManagementProject DeliveryTransformationCommodity Trading TechnologiesEndur / ETRMITIL v3
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Dts Operations ManagerCentrica Energy Trading Sep 2015 - PresentLondon, United KingdomManage relationships with internal and external service providers for Digital Technology Service Delivery. Responsible for Incident, Problem and Change Management for applications, infrastructure and trader voice, including 3rd party SAAS and Cloud based services. Developing great working relationships at all levels within the organisation, supporting multi-location home and office based users. -
Ict Operations ManagerEni Trading And Shipping Apr 2013 - Aug 2015London, United KingdomRecruited into a new role within ets, to lead the ICT activities to support the business growth for the Central London trading floor and support functions. This role requires me to work closely with all levels within the organisation with a broad remit covering requirements gathering, stakeholder management, vendor management along with day-to-day incident/problem management for ICT trading technologies; voice, network, desktop, market data, ETRM.- Escalation point / overall responsibility for all Energy Trading ICT services for 250 users.- Transformation of the current ICT service model to align closer to the needs of the business and Corporate ICT strategy.- Technical project manager for successful creation of 120 position trade floor in 15,000 sq ft acquired office space. Basically the whole project from construction Cat-A handover to move-in for all ICT services. (details in Projects within Linkedin profile)- Direct and matrix management of local outsourced ICT staff and offshore teams.- Stabilise / enhance the Trader Desktop environment, for telecoms, computing and collaboration.- Technical PM for XP to Windows 7 Upgrade for 400+ devices, with standardised build and hardware to deliver cost efficient standard / mid / high end computer requirements to desktop.- Vendor, Incident / Problem Management for Trading Technologies, including Endur/Trayport. -
Openlink Environments And Support ManagerBp Integrated Supply And Trading Oct 2009 - Apr 2013Canary WharfEnsuring Oil Derivatives trading technologies (Endur, Murex) availability for BP Oil globally, managing both dedicated and matrix managed Business Analyst, Development, Test, Architecture and Release resources to achieve this. Working with the Front / Middle / Back business stakeholders to prioritise issues, and ensuring changes are delivered to production in a controlled fashion.- Leadership team role establishing a 3rd line support team within the Derivatives Technology group, supporting production releases, whilst also improving the user perception of the systems and 3rd line team capabilities. - Owning the management and costs for all pre-production environments for Development, Analysis UAT and OAT for Derivatives technology and Satellite Applications. - Establishing 'follow-the-sun' 3rd line support cover for Singapore and Chicago offices, leveraging on-shore and off-shore resources, along with knowledge transfer with local 2nd line teams.- Working collaboratively with Support, Development and Architecture teams to deliver/transition new business initiatives, capacity and stability enhancements, whilst driving down release frequency and costs. Designing and owning early life support process (ELS)- Incident / Problem / Vendor and Release Management within ITIL v3 framework. -
Trade Floor Lead AnalystBp Integrated Supply And Trading Aug 2003 - Oct 2009Canary WharfResponsible for trade floor support for BP's European trading floors, (900 users), lead/develop 6 Trade Floor Support Analysts, and provide the escalation point for other business technology issues. Incident / Problem Management within ITIL v3 frameworkInitially a contract role, converting to permanent in May 2007. During this role I introduced tools and processes to deliver change to BP trade floors in a controlled fashion and supporting business continuity plans. Other key Projects include the Trade Floor relocation from City to Canary Wharf offices late 2005, and Reuters migration. -
Front Office Support Lead (Contract)Invesco Perpetual Jun 2002 - Jul 2003City Of LondonSole responsibility for support of 100 Institutional Fund Managers and Analysts, covering full desktop scope, including Reuters and Bloomberg market data applications.Ensuring smooth relocation of Fund Managers and Analysts to new City location late 2002. -
Desktop Support Lead (Contract)Resimac Limited May 2001 - Jan 2002Sydney, AustraliaContract role during 18 month travelling period. The duties were to provide day-to-day desktop support to Resimac's main Sydney office. During this time I also completed projects that included expansion to a new office space, implementation of a company wide user and resource domain, new server infrastructure and telephone switchboard. -
Desktop Support Team LeadGerrard And National Intercommodities Jul 1998 - Dec 2000City Of LondonManagement and technical lead for team of 5 desktop/trade floor support analysts, providing first point of contact for all technical issues for Front / back office for 1000 users.Managed the project rollout of year 2000 compliant common desktop. -
System EngineerDaiwa Securities Smbc Co. Ltd. Oct 1997 - Jul 1998City Of LondonDesktop support to Front / Middle / Back office. Technologies include Windows NT, Reuters, Bloomberg (Open and Terminal based) -
Pc Support AnalystCsc - Based At British Aerospace Jul 1996 - Oct 1997Farnborough -
Development EngineerBae Systems Sep 1994 - Jul 1996Guildford, United Kingdom -
Technician ApprenticeBae Systems Sep 1990 - Jul 1996Guildford, United Kingdom
Gary Finch Skills
Gary Finch Education Details
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Kingston UniversityHnd -
Sutton Grammar
Frequently Asked Questions about Gary Finch
What company does Gary Finch work for?
Gary Finch works for Centrica Energy Trading
What is Gary Finch's role at the current company?
Gary Finch's current role is IS Operations Manager.
What is Gary Finch's email address?
Gary Finch's email address is gary.finch@eni.it
What is Gary Finch's direct phone number?
Gary Finch's direct phone number is +44 1753 4*****
What schools did Gary Finch attend?
Gary Finch attended Kingston University, Sutton Grammar.
What skills is Gary Finch known for?
Gary Finch has skills like Itil, Project Delivery, Business Analysis, Stakeholder Management, Prince2, Trading Systems, Etrm, Openlink, Risk Management, Management, It Strategy, Market Data.
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Gary Finch
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