Gary Milliken work email
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With over 38 successful years in the insurance and related industries I have been fortunate to work with and learn from many talented people. I have a passion for technology and its practical use to improve workflows and reduce costs, to enhance the customer experience or to make our daily lives easier. I embrace change and am an agent for positive change. I strive to be the best I can be in both my professional and my family life.My value proposition to those I work with is to put all my energy and knowledge into what we do together and to do so in a completely positive manner to achieve the best outcomes. After all, work should be enjoyable, challenging, and rewarding on many different levels! Milliken Agency Services allows me to continue that journey!
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Sales ConsultantApplied Systems Jun 2016 - Aug 2019NortheastOutside sales consultant in the Northeast working with independent insurance agencies and brokerages as a trusted advisor, using my background in agency operations to assist them with solving business problems so they may increase profitability and can focus on what they do best...protecting their customers.* Applied Systems Presidents Club 2017 -
Technology, Workflow Design, And Agency Operations ConsultantB. H. Burke & Co., Inc. Dec 2014 - Jun 2016HawaiiAssisted insurance agencies and carriers throughout the United States in the areas of technology, workflow design, and agency operations, with a focus on productivity, account retention, and profitability.
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Executive Vice President Of OperationsCpm Insurance Services, Llc Apr 2014 - Dec 2014Cheshire, CtAssumed temporary leadership of mid-sized commercial lines focused insurance agency (owned by a financial institution) while leading a search for a permanent replacement. -
Chief Executive OfficerHarrington Insurance Agency, Inc. Dec 2008 - Aug 2013MassachusettsLeader of mid-sized P&C insurance agency in MA with 10 locations and sales/service staff of 75. Grew written premium by 155% through multiple acquisitions and organic growth. As a result of a highly competitive private passenger auto market due to recent deregulation, implemented a highly structured client account review process to improve retention and drive sales with positive results in both areas.Managed conversion of 7 separate agency management systems to one common platform. Nationally recognized by Applied Systems as recipient of their 2012 Pinnacle Award for the successful implementation of technology and efficiency in our agency environment. -
PresidentHarrington Insurance Agency, Llc Nov 2002 - Dec 2008MassachusettsAcquired small P&C insurance agency with 2 locations in Southeastern MA and through multiple acquisitions and organic growth grew agency to 11 locations operating in Central and Eastern MA.Employing a philosophy of seeking low cost/high value solutions to effectively manage expenses, created infrastructure for new combined agencies, including establishment of competitive benefits program for employees, agency wide VOIP phone system, payroll system, company wide intranet, interactive website, email, and an effective management structure. Successfully integrated new agency personnel retained from acquisitions, creating a positive culture where family and work challenges are recognized and better managed, positioning employees to drive sustainable growth. Active member of carrier focus groups to design, test and implement technology and workflow solutions to improve carrier/agency interface, new business and policy change submissions, agency underwriting authority, and policy distribution.Sold agency in December 2008 and continued leadership of the organization for new parent company.
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OwnerInsurance Management Consultant Jan 2000 - Nov 2002Provided consulting services to insurance agencies in the area of technology, workflow and process management, business plan development, revenue growth, expense control, claims handling, benchmarking and reporting. Built client relationships which provided opportunities for future acquisitions.Designed and created a proprietary subrogation processing system using MS Access for a claims subrogation outsource company.
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Vice President - ClaimsThe Covenant Group Jan 1996 - Dec 2000Woburn, MaLeader of multi-state Property and Casualty Claim Department for start-up captive agency carrier. Utilizing self-directed claim teams, implemented successful program to reduce bodily injury severities through unique approach to third party claim handling.Created workflows and screen designs, tested and implemented a complete claim processing system for carrier and agency personnel, working directly with IT development team.
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Vice President - ClaimsWorcester Insurance Company Sep 1989 - Dec 1995Worcester, MaLeader of multi-state Property and Casualty Claim Department for regional carrier, overseeing three offices and 120 claim staff.Implemented a monthly internal audit process to improve overall quality, service standards and regulatory compliance with positive measurable results.
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Litigation And Multi-Line Casualty SupervisorCommerce Insurance Company Sep 1984 - Sep 1989Webster, MaSupervised adjusting team responsible for handling all claims in litigation with approximately 10 scheduled trials per week. Also supervised all multi-line casualty and WC claims for company.
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Outside Casualty Claims AdjusterCommercial Union Assurance Company Sep 1983 - Sep 1984Boston, MaInvestigated and managed caseload of multi-line casualty claims in Boston, MA territory.
Gary Milliken Skills
Gary Milliken Education Details
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Economics
Frequently Asked Questions about Gary Milliken
What is Gary Milliken's role at the current company?
Gary Milliken's current role is Partner at Milliken Agency Services.
What is Gary Milliken's email address?
Gary Milliken's email address is ga****@****nce.com
What is Gary Milliken's direct phone number?
Gary Milliken's direct phone number is +120327*****
What schools did Gary Milliken attend?
Gary Milliken attended Villanova University.
What skills is Gary Milliken known for?
Gary Milliken has skills like Property And Casualty Insurance, Commercial Insurance, Umbrella Insurance, Underwriting, Casualty, Commercial Lines, Claim, Legal Liability, Litigation, Professional Liability, Workers Compensation, D&o.
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Gary Milliken
Greater Boston2vygr.com, voyagertherapeutics.com -
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