• Developed, tested and implemented an algorithmic platform that has proved to provide significantly higher than average return on investment. • Effectively uses metrics and data visualization to support data-driven decision-making at the team or organization level for all investment decisions• An integral member of the advisory team • Deliver sound investment advice and strategies based on market performance and real time data• Contribute to the establishment of a common set of practices, tools and templates for portfolio, program, and project-level management and ensure standards are being followed

• Successfully increased sales volume along with a substantial increase in order activation.• Identified and successfully led initiatives to significantly increase product revenues and margins.• Managed product sales within 4 overseas call centers leading focus groups to improve sales processes.• Launched EarthLink mobile broadband sales with Verizon 3G/4G services.• Led and implemented the first social networking customer-care initiative and overall social networking strategy for Earthlink• Successfully launched third party aggregation relationships to optimize sales close rates.• Account Management duties with external vendors/partners and successfully grew lines of business.

• Successfully led team of professionals in technical, operations and customer service while I was in charge of transitioning customers from Time Warner video, data and voice products to Comcast products.• Developed and implemented strategy to re-brand all materials/signage including retail stores, vans, outdoor/indoor signage, collateral and uniforms from Time Warner to Comcast branding. • Assisted and led most transition projects including budgeting/forecasting, billing system conversion, reporting and call center migrations within the new Comcast service area.

• Successfully launched and exceeded customer goals for all new products including VOD, DVR, Multi-room DVR and a Scientific Atlanta set-top box overlay. Also responsible for significant yearly growth for Basic Cable, Digital Cable and Road Runner High Speed Online products. • Developed and implemented a self-installation strategy that was then rolled out to the rest of the division. Self-installation has saved over $60,000 in contract labor costs within 6 months and has increased installation revenue by over 60%.• Developed and implemented a manager incentive program within bulk billed communities that accounted for a 50% increase in digital and a 141% increase in Road Runner High Speed Online penetrations within 10 months. • Efficiently tracked and monitored all sales and marketing activities including several reporting tools that were adopted throughout the division.• Part of a senior management team responsible for a 10% increase in cash flow from the previous year.

• Successfully developed and administered sales/marketing plans that effectively identified objectives and delineated action programs. Implementation of plans achieved and exceeded overall business and budget goals. • Product Manager for Cox High Speed Internet, Cox Digital Cable and Cox Classic. Initiated and lead system through new consumer feature launches for all products as well as self-installation and many other enhancements for all product lines. Sales staff had an average of 80% Digital sell-in and 40% Cox High Speed Data sell-in.• Managed system e-commerce activity including web site management for email upgrade/acquisition campaigns and Cox’s local web portal. Palos Verdes was consistently ranked among the top systems in all e-commerce campaigns/activity/traffic. • Aggressively developed and maintained (MDU) sales management programs. Initiated and negotiated bulk and revenue sharing contracts with 3 of the largest MDU complexes within the Palos Verdes system.