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Gary Nakamura is listed as Digital Consultant @ First Hawaiian Bank | Google IT, Customer Service at First Hawaiian Bank, a company with 699 employees, based in Mililani Town, Hawaii, United States. AeroLeads shows a work email signal at fhb.com and a matched LinkedIn profile for Gary Nakamura.
Gary Nakamura previously worked as Digital Consultant, Mobile App and Website Online Banking Specialist at First Hawaiian Bank and Help Desk Specialist at First Hawaiian Bank. Gary Nakamura holds Associate Of Arts (A.A.), Liberal Arts from Honolulu Community College.
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AeroLeads found 1 current-domain work email signal for Gary Nakamura. Compare company email patterns before reaching out.
As a Digital Consultant at First Hawaiian Bank, I solve various customer issues from the call center and bank branches, using numerous banking applications. I also create and audit online banking profiles for personal and business customers, ensuring security and accuracy. I have successfully completed a Google IT Support Certificate from Coursera, which has enhanced my technical skills and knowledge in IT support. I have a strong background in customer service and market success, thanks to my previous roles at Bite Squad and Uber. During my time a Bite Squad, I helped expand the number of restaurants from 400 to over 1,000 in my local market, while keeping the average ticket completion time to less than 30 minutes. I also proactively engaged with restaurant partners for the installation and maintenance of tech, and trained them on the usage of the technology. I am proficient in a plethora of tools and platforms, some of which include Genesys Cloud, Bite Squad Admin Dashboard, HubSpot, and Slack. I have also earned a Customer Service Skills certification from Alison, and a Cultivating a Growth Mindset certificate from LinkedIn. I am motivated, team-oriented, and dedicated to providing excellent service and solutions to my clients and partners. I am passionate about learning new skills and technologies, and I am currently studying for a CompTIA A+ certification. I have an Associate of Arts degree in Liberal Arts from Honolulu Community College, which has broadened my perspective and critical thinking skills. I aspire to advance my career in the IT field and contribute to the digital transformation of Hawaii's largest bank.I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at gtm.naka@gmail.com
Listed skills include Powerpoint, Public Speaking, Social Media, Customer Service, and 11 others.
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Honolulu, Hawaii, United States
-Executed effective resolutions for complex technical issues in online banking operations, resulting in a 40% reduction in customer support tickets and a notable improvement in customer satisfaction. Implemented proactive troubleshooting strategies, achieving a 25% faster response time and a 20% increase in first-call resolution rate.-Led the processing of.
Honolulu, Hawaii, United States
-Analyzed and resolved escalated technical issues for online banking clients, resulting in a 30% decrease in customer complaints and an improvement in overall customer satisfaction.-Orchestrated the optimization of the customer login process for online banking, resulting in the successful resolution of over 100 login issues per month; this initiative led.
Oahu, HI
-Managed average tech ticket completion time to less than 30 minutes in the field.-Assessed and recommended menu pricing strategies to partnered restaurants, resulting in an average increase of 8% in profit margins and a 10% growth in average order value.
Honolulu, Hawaii, United States
-Optimized efficiency by utilizing mobile device management and proprietary software to install, uninstall, and troubleshoot Android tablets and iPads; decreased device setup time by 50% and resolved software-related issues promptly.-Initiated and cultivated relationships with key enterprise customers, leading to a 35% increase in sales.
Honolulu, Hawaii, United States
Delivered more than 1,000 high value catering orders on time without a single customer complaint.
Honolulu, Hawaii, United States
Operated as an independent contractor, transporting over 1700 customers, and over 900 food deliveries without a single accident or serious customer complaint as well as maintaining an average rating of 4.92 out of 5.00.
Other employees you can reach at fhb.com. View company contacts for 699 employees →
Kathy Markle
Colleague at First Hawaiian Bank
Waipahu, Hawaii, United States, United States
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Matthew Sakamoto, Cisa, Cism, Crisc, Cissp
Colleague at First Hawaiian Bank
Honolulu County, Hawaii, United States, United States
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Maile Wong
Colleague at First Hawaiian Bank
Makawao, Hawaii, United States, United States
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Darnette Paakaula
Colleague at First Hawaiian Bank
Aiea, Hawaii, United States, United States
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SM
Sheri-Lynn Maeda
Colleague at First Hawaiian Bank
Ewa Beach, Hawaii, United States, United States
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Christopher Lai
Colleague at First Hawaiian Bank
Waianae, Hawaii, United States, United States
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Dee Dee Matsuda
Colleague at First Hawaiian Bank
Ewa Beach, Hawaii, United States, United States
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Justin Sumida
Colleague at First Hawaiian Bank
Aiea, Hawaii, United States, United States
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Cassidy Ryan
Colleague at First Hawaiian Bank
Haiku, Hawaii, United States, United States
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Relly Tungpakan
Colleague at First Hawaiian Bank
Los Angeles, California, United States, United States
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Quick answers generated from the profile data available on this page.
Gary Nakamura works for First Hawaiian Bank.
Gary Nakamura is listed as Digital Consultant @ First Hawaiian Bank | Google IT, Customer Service at First Hawaiian Bank.
AeroLeads has found 1 work email signal at @fhb.com for Gary Nakamura at First Hawaiian Bank.
Gary Nakamura is based in Mililani Town, Hawaii, United States while working with First Hawaiian Bank.
Gary Nakamura has worked for First Hawaiian Bank, Bite Squad, and Uber.
Gary Nakamura's colleagues at First Hawaiian Bank include Kathy Markle, Matthew Sakamoto, Cisa, Cism, Crisc, Cissp, Maile Wong, Darnette Paakaula, and Sheri-Lynn Maeda.
You can use AeroLeads to view verified contact signals for Gary Nakamura at First Hawaiian Bank, including work email, phone, and LinkedIn data when available.
Gary Nakamura holds Associate Of Arts (A.A.), Liberal Arts from Honolulu Community College.
Gary Nakamura is listed with skills including Powerpoint, Public Speaking, Social Media, Customer Service, Higher Education, Social Networking, Facebook, and Management.
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